"Remove" button not working

Does not work for client to delete old records...when I'm logged in as she it works for me.
picture of remove button: http://easycaptures.com/fs/uploaded/706/5754930755.jpg
Thanks,
Scott

Hi Scott,

Do you have Delete permissions set in the ChronoConnectivity settings?

Bob

Yes. It's settings haven't changed since I launched this upgrade. This behaviour started some months after launch - had worked for her before.

It does work as expected and as originally desired for me when I log in as her.

iirc, Max helped me with this once before...it was a simple fix for when she clicks on a record, clicks the remove icon and it takes to the home page without deleting records...

Searched here, my notes and emails but to no avail...

Scott

Hi,

Please try to clear cache or to switch off the SEF ?

Regards,
Max

Hi Max,

Site cache is cleared. I do not have access to her computer but will tell ask her to do this next week.

By switching off the SEF are you referring to the setting in Global Config under SEO Settings?

I'm not always clear in my writing...you understand the Remove buttons works for me when I'm logged in with her credentials, right?

Best,
Scott

(Solved)Admin assist cleared her cache. Remove now works for her.

Thanks.

Scott

Good🙂