Hello,
I have been searching for an answer to my problem but nothing I read in the forum seems to apply.
All of my forms (three of them) send duplicate emails. Not two separate emails of the same form, but one email containing the form information repeated. (A screen shot is attached below.)
I'm attaching a backup of one of my forms.
From what I can see in the debugger, I think the array of information is generated into the template and then attached a second time at the bottom of the email. But I don't have enough experience to know if this is the issue or where I can find that to fix it.
If you could please have a look I would appreciate it. It has only happened since I updated to Joomla 2.5 and updated the Chronoforms version.
I have been searching for an answer to my problem but nothing I read in the forum seems to apply.
All of my forms (three of them) send duplicate emails. Not two separate emails of the same form, but one email containing the form information repeated. (A screen shot is attached below.)
I'm attaching a backup of one of my forms.
From what I can see in the debugger, I think the array of information is generated into the template and then attached a second time at the bottom of the email. But I don't have enough experience to know if this is the issue or where I can find that to fix it.
If you could please have a look I would appreciate it. It has only happened since I updated to Joomla 2.5 and updated the Chronoforms version.
Hi jsibiski,
I think it is because in he Email action settings you have Send As set to 'Both' so you are getting both a plain text and an HTML version and your Email reader is displaying both. I see the same in GMail.
Bob
I think it is because in he Email action settings you have Send As set to 'Both' so you are getting both a plain text and an HTML version and your Email reader is displaying both. I see the same in GMail.
Bob
Yes! That did it.
I did not create the initial forms, I am only updating and managing them. It didn't even occur to me that this setting would create a duplicate. I thought it would just enable both and depending on the generated code it would use HTML or Text - not both.
Thank you very much for your time.
I did not create the initial forms, I am only updating and managing them. It didn't even occur to me that this setting would create a duplicate. I thought it would just enable both and depending on the generated code it would use HTML or Text - not both.
Thank you very much for your time.
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