Saving Problems

Every time I try to add a drop down list to my form, it crashes and shows the following error:
403 Forbidden
Access is forbidden to the requested page.

Also, when I try to add a "submit" button to the bottom of the form, it doesnt save - it takes me right back to the joomla dashboard. No errors or anything.
Im using joomla 2.5.8 and the very latest version of chronoforms Module

I would really appreciate assistance on this matter.

Hi SamiBabe,

Please take a Form Backup using the icon in the Forms Manager and post it here (as a zipped file) or PM or email it to me and I'll take a closer look.

Bob

Thanks so much for your quick response Bob!
Please see attached zip.

Also, I have gone ahead and tried to add the multi row thing as per http://www.chronoengine.com/faqs/2598-how-can-i-put-several-form-inputs-in-the-same-row.html and it's not working on this either.. ARGH!

Hope you're able to assist.

I've got it on a dev server at the moment, but I can send you logins if you wanna take a look?

Sam

Hi Sam,

No problem visible here. Please see this FAQ

Bob

It might be helpful for me to mention that the first drop down I tried to create is called "Adults" and the drop down section, I added:
1=1
2=2
3=3
4=4

The second drop down is for Rooms
1=1
2=2
3=3
4=4

We must have written at the same time.. Sorry about that.
I have forwarded the link onto my hosting guys to get the settings changed on the server. Will let you know if I encounter any further issues.

Thanks for your help

Hi Bob,

For the most part my ISP has managed to solve the issue about not being able to save the drop downs and their lists. So that part is resolved.

However, their efforts have not managed to fix the part of when I drop the "submit" button into the form, click save - it does not save and takes me back to the Joomla dashboard.

They have asked me to check with you and see if there is anything you can spot that could be wrong and they will get it fixed. They aren't Joomla gurus and are afraid they might mess something up.

Could I send you the backend details to take a look, or would you be able to figure it out just from looking at the form here: http://216.45.55.175/~creatdev/tladi-lodge/

I hope to hear from you soon🙂

Best regards
Samantha

Hi Samanatha,

By all means email or PM me the site URL and a SuperAdmin login and I'll take a quick look. Not sure I'll be able to see anything though :-(

Bob

Hi Samantha,

Sorry for the delay. I took a look at your site and I think that the problem is that you are hitting the PHP max_input_vars limit of 1000 variables. You can probably get a little further by switching to the Standard Wizard and removing any un-used actions (the easy Wizard contains one or more of all the common actions) .

For a better fix check with your web-host and increase the max_input_vars setting in the php.ini file.

Bob

Hi Bob, I'm sorry to reopen this thread.
My host has increased the max-Input_vars as you mentioned below.
I've also now figured out that the form will not allow me to hold a captcha AND a submit in the same form.
You can see when you log into my backend that there are 2 forms that have been created. One with only a submit button (no captcha), the other with a captcha, but no submit. If you try and add the second button, it will not save.

Please check this out and let me know your thoughts.

Thanks
Sam

Hi Sam,

You still have suhosin.post_max_vars set to 500.

Bob

Thanks Bob. I'll give this a shot, and report back🙂

Hey Bob,

Just reporting back that changing that setting hasn't helped either.
Any other suggestions?
:(

Hi SamiBabe,

Hmm it's almost certainly going to be a server setting. Try checking the server log and also re-check the FAQ I linked to earlier in this thread.

Bob

Hey Bob,

Any chance you have a list of requirements for the server that the component is running on?
Then i'd be able to give this to them and make sure that everything is correctly in place?

Regards
Sam

Hi Sam,

Everything I have picked up so far is in the FAQ. The main problems are limits on the number of variables that can be submitted.

Bob