License Validation problem

iaweb2 02 May, 2012
Hello, I have a Chronoforms instakllation since nearly 2 or even three years under J 1.5 and we use Chronoforms V3.2 (as we can not update Mootools due to incompatabiloity with some other scripts). All forms worked fine without any problems...

Suddenly today, the forms broke and did not load properly anymore ...

I needed to reinstall the Chronoforms component and also validate the license again, which all worked fine.

About 2 hours later the whole thing happened again, so again reinstall the Component, which fixed the issue and revalidate the license, which again worked ...

Again about 2 hours later broken again ....

No I just reinstalled the component for the third time and I am not sure if the Validation does something to break than the forms again and again???

Anybody has any idea, if it is possible that the validation has any influence on the component??

Thanks


Heiko
GreyHead 02 May, 2012
Hi Heiko,

My best guess is that you have some kind of virus scanning component on the site that is deleting some of the ChronoForms files. Is that possible???

The validation doesn't change anything in the ChronoForms files, it records an entry in the database which is checked when a form is loaded.

Bob
iaweb2 02 May, 2012
Hello Bob:

Thanks for the quick reply ... and no, I would be surprised if there is anything like this, as I spoke to the guys who run our Servers (Cartika) already and they say there is nothing like this or anything what makes changes on the server...

Very very strange, isn't it??

Heiko
GreyHead 03 May, 2012
Hi Heiko,

Hmmm double-checking . . . you don't have any Joomla! security component like Anti-Hacker Suite or Site Scan??

Bob
iaweb2 03 May, 2012
Nope, nothing like this installed....

As said, very strange ... for the time being it works right now since my last post, but I am monitoring it...


Heiko
iaweb2 03 May, 2012
And within 15 minutes of writing the previous post, it went down again ...

Damned... Reinstall and re-validate license and it workis again...

Heiko
GreyHead 04 May, 2012
Hi Heiko,

Just to check what causes the problem try leaving it unvalidated for a while.

Bob

PS IMHO it's going to be some server security setting :-(
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