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I'm really having a hard time and not sure where the problem is coming from. I can't get the changes to save and I can get the wizard to work.

Not sure if this is a server problem or Chronoforms problem. I'm using version 3.0 with 1.5.2, validated copy. If I update, I should just use the ChronoForms_V3.2.0.zip? I've used this now for a couple of years with few problems and now suddenly.

Thank you greatly. Carolyn

Hi Carolyn ,

You probably have the MooTools Upgrade Plugin enabled. This is an optional plug-in that enables the MooTools 1.2 library on your site.

ChronoForms v3 (and many other Joomla! extensions) use the MooTools 1.1.2 library that is installed by default. The ChronoForms Wizard, and other back-end code will not run with the plugin enabled.

If you disable the plug-in then ChronoForms v3 should run correctly.

Note ChronoForms v4 requires MooTools 1.2 and need the plug-in enabled.

If you are using ChronoForms v3 and need MooTools 1.2 in the front-end of your site then there is a hack for the plug-in posted in the forums here that will enable the 1.2 library in the front-end only. However the ChronoForms validation code and some other features will not work with this version.

There's a fuller "How-to Document" here that includes fixed files that wil

Bob

No, Mootools upgrade is not enabled. I did upgrade to V3.2.0 just now, with no change, except my install in now not validated.

I can't get the email holder to insert. I did manage to get my code into the form html portion and that looks good, if I could just add some emails and get an email template, both of those are not there with my form.

So, I still need help. What ever is wrong and what ever it is, it just happened.

Hi Carolyn,

By all means email or PM me the site URL and a SuperAdmin login and I'll take a quick look.

Bob

Bob, many thanks for the offer. I did find that it was IE. My machine is a 64 bit so I have two copies of IE and I had tried the 64 bit copy as well as the 32 bit of IE, but I downloaded Foxfire and all is working, except, I can't edit the 2nd copy of the Email template which is going to a dynamic email (it's a copy of the submission to the submitter). The email template appears blank when I look at it and I can't click into it.

I did check this morning to see if IE was working with Chronoforms and it is not. I got my form done in Foxfire. They waited to the last minute to ask for the form, so I got a little panicky in not being able to complete the task.

So, unless you particularly want to, it is not necessary for you to take a look. This does give you some awareness that IE can be the problem. Oh, and I had just installed some windows updates (automatic install). I could hardly believe that it was the browser and got the tip from reading an answer to someone on your site. Thank you and God bless.

Hi Carolyn,

No problem. I have IE 9 64 bit installed but never use it because I read that it was still pretty unreliable. The 32 bit version seems OK but I mostly use FireFox or Chrome.

Bob