captcha/recaptcha

Hi, I have been struggling for 2 days with the issue of the captcha image not displaying in my forms. I have trawled the web and I have also studied several posts on this forum but I still cannot get it to work. Can anybody help please?

Hi oddersocks,

There's a FAQ about this #31 or thereabouts I think. That's a good place to start.

If that doesn't help you fix it please post a screen shot of the anti-spam tab settings here.

Bob

Hi Bob, thanks for reply. yes I've tried FAQ30 but didn't get anywhere. How do I post an image in this reply 🤣

Settings are;
Use Image Verification: Yes
What type of image to show: With fonts
Error messgae: you have entered..

GD Info
GD version: bundled (2.0.34 compatible)
FreeType support: Yes
PNG support: Yes
Sample image: <<<<this is blank>>>>

Hi Bob,

Maybe I should have been more patient. I checked my form againjust now and the ReCaptcha image is there!

Issue now is that whenever I type the two requested words I get the 'incorrect verification code' message every time and then the screen refreshes back to the form but with the {ReCaptcha} text displayed instead of the image.

Hi Bob,

Keeping quiet is a good strategy...I am getting somewhere 🤣

So, now I went back and disabled anti-spam/image verification for ReCaptcha and it works!

However, one small issue is that if I enter no or incorrect code I get the confirmation text just above the ReCaptcha submission error message, which is confusing. Do you know what I'm doing wrong there? I feel like I'm on the home straight...

Hi oddersocks,

I'm confused - are you using the ChronoForms Anti-Spam? In which case you'd have {imageverification} in your code. Or the ReCaptcha Plugin? which uses {ReCaptcha}

. . . or a bit of each - which might explain the errors??

Bob

Hi Bob,

I was trying to use {imageverification} but couldn't get the image to show, that was my original post/thread. I then read around a bit and decided to try {ReCaptcha}, which is now, sort of, working although still with issues.

I would prefer to use {imageverification}.

Hi oddersocks,

If the Anti-Spam image isn't showing in the Anti-Spam tab the problem is most likely permissions or site security - the site needs to have permission to create a file of type png in the temporary folder. These are questions for your ISP - you may find some helpful messages in your server log files.

Bob

Hi Bob,

I've given up on the Captcha route and instead am going with ReCaptcha.

The ReCaptcha image is showing ok but problems remain;
1. If I submit correct recaptcha text my confirmation page shows but I receive no email with the filled in form details. My email set up is correct and this was working just fine with no recaptcha, just as a basic form.

2. If I submit incorrect ReCaptcha text I get error message but also shows confirmation message above this, which is confusing.

Make sense?

Hi oddersocks,

There are known problems with the Confirmation Page plugins breaking the emails.

The problem with ReCaptcha is probably that the plugin order needs to be changed.

Bob