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still the problem of the backup in excel

jack19 06 Feb, 2010
Hi to all,
I a strange thing happens on backup to excel in the localhost works fine, but on the web server returns a blank Excel file.
Any idea?
GreyHead 06 Feb, 2010
Hi jack19,

Could be a permissions problem, could be a server timeout.

Try setting your site error reporting temporarily to Maximum and see if you get any error mesages (they may appear inside the Excel file).

Bob
jack19 06 Feb, 2010

Try setting your site error reporting temporarily to Maximum and see if you get any error mesages (they may appear inside the Excel file).

Bob


Hi Bob,
I try, but no error messages appear.I use Excel 2007 and displays the dialog box that warns you that the file format is different than that specified by the file.
GreyHead 06 Feb, 2010
Hi jack19,

Hmm - very hard to say much more. By all means PM or email me the url and a SuperAdmin login and I'll take a quick look.

Bob
yvet 08 Feb, 2010
Hi Bob and Jacky,

After reading and trying this and this tread, I'm also having the same problems Jacky is describing.

Hope you find some solution. Thanks.

Yvet
GreyHead 08 Feb, 2010
Hi Yvet,

What are the character code settings for your database tables? Are they set to UTF-8 or something else?

Bob
yvet 09 Feb, 2010
Hi Bob,

It is:

MySQL Karakterset: UTF-8 Unicode (utf8)
MySQL verbindingscollatie: Collatie utf8_unicode_ci

So that can't be the problem?

Yvet
GreyHead 09 Feb, 2010
Hi Yvet,

Would you be kind enough to take a MySQL dump of your database table and email it to the address in my sig below. Then I'll see if I can replicate the problem.

Bob
yvet 09 Feb, 2010
Hi Bob,

Ofcourse I will and did already! Thank you for the help. Hopefully, you can see what is wrong.

Yvet
GreyHead 15 Feb, 2010
Hi Yvet,

Just to report progress - or lack of it.

At the moment I'm baffled. I can export all of data in chunks so there is nothing wrong with that. But if I export more than about 8 rows or about 20 columns then the data is corrupt :-(

I've tried various combinations of rows and columns and saving the the file before downloading all so far to no effect .

I'll keep thinking about it and hope that I have a bright idea.

Bob
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