This post regards a website I'm working on: http://www.digitalpromailers.com/customer-service-center/request-an-estimate
My client is telling me when they view the form (see the link above) and click in the fields, the form fields "expand" their distance from each other, creating a sort of "accordion" effect. Additionally, they are telling me the bottom of the letters in each input line are cut off (I think this only applies to letters like "y" and "g"; apparently the tails are missing).
I have been unable to recreate this error myself. I have looked at the page in Mac Safari, Mac Firefox, Windows IE8, and Windows Firefox. It looks fine in those browsers. I'm left wondering if the problem only shows up in IE6 or IE7, and am waiting for my client to tell me what browser version they are on.
In the mean time, has anyone ever heard of this issue, and if so, what is the cause & solution?
My client is telling me when they view the form (see the link above) and click in the fields, the form fields "expand" their distance from each other, creating a sort of "accordion" effect. Additionally, they are telling me the bottom of the letters in each input line are cut off (I think this only applies to letters like "y" and "g"; apparently the tails are missing).
I have been unable to recreate this error myself. I have looked at the page in Mac Safari, Mac Firefox, Windows IE8, and Windows Firefox. It looks fine in those browsers. I'm left wondering if the problem only shows up in IE6 or IE7, and am waiting for my client to tell me what browser version they are on.
In the mean time, has anyone ever heard of this issue, and if so, what is the cause & solution?
Client confirms: They're using IE7.
Hi David,
You have some fancy css in your template that is putting borders around the selected fields - and it doesn't appear to work properly in IE7. I'd guess that you need to keep the border all teh time and just change the color when the field is selected.
Bob
PS Nothing to do with ChronoForms as far as I can see.
You have some fancy css in your template that is putting borders around the selected fields - and it doesn't appear to work properly in IE7. I'd guess that you need to keep the border all teh time and just change the color when the field is selected.
Bob
PS Nothing to do with ChronoForms as far as I can see.
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