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Not Receiving Emails

wcsconcierge 04 Mar, 2009
I am using Chronoforms 3.1 Beta. I was able to install and create a form without a problem, and when I tested it, the Debug engine said it was sent, but no email was sent.

Uninstalled 3.1 Beta, reinstalled 3.0 stable, recreated the form, verified email configuration -- but no change. Debug said it passed.

Server is configured using Sendmail.

Please help!😢

This is a production issue!!

To see it yourself, visit http://www.vanguardians.org/index.php?option=com_chronocontact&Itemid=124
Max_admin 04 Mar, 2009
Hi wcsconcierge,

may be there is a problem with the TO or from emails, or it goes to your junk folder, please search the forums for this issue because there are too many possible reasons but look at the 2 I just said!

Cheers
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
wcsconcierge 04 Mar, 2009
I looked at my other website that uses Chronoforms, and saw that the server was configured to PHP Mail Functions. Changed that. Also found my email agent was flagging the emails as spam, so I did need to add a rule to view it in my main mailbox. Now I just need to convert the other form. Thanks.
Max_admin 05 Mar, 2009
glad you fixed it!

Regards
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
duncan 07 Mar, 2009
I;ve got the same problem - just not getting emails. my server is already configured to php mail function and i've checked spam

debug says:
=====start==========
* Form passed first SPAM check OK
* Form passed the submissions limit (if enabled) OK
* Form passed the Image verification (if enabled) OK
* Form passed the server side validation (if enabled) OK

Home Calendar tournament submit
_POST: Array ( [text_0] => tt [text_1] => fff [ce3b5054d7ef8988f36683ffa39d83e2] => 1 )
========end===========

fwiw that the post_array line comes after the breadcrumb

can you help?

thanks

duncan
GreyHead 07 Mar, 2009
Hi Duncan,

It looks as though you don't have any emails enabled. Please get the Email tutorial from the Downloads area here and check through the main steps.

Bob
duncan 08 Mar, 2009
got it - not idiot proof is it?😉
(fwiw the only interesting problem was not having the from email address including my url)

thanks

duncan
GreyHead 09 Mar, 2009
Hi Dave,

Good catch

:-) No, it's not Wizard proof either :-)

Bob
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