Purchased a new subscription, but "invalid key supplied, please double check your key"

Validate a new ChronoForms subscription key.

Overview

The validation fails because the key changes when the account email is updated.
Log into your account, copy the current key, and paste it into the CF validation field.

Answered
ChronoForms v7
aw awgcas 17 Dec, 2023
Hi Max, I have just purchased a new subscription and registered a new domain.
After CF v7 installation (on a J4 web site) I tried to validate it with my global validation key, but I get the following errors:
- Validation error, you have provided incorrect data
- Invalid key supplied, please double check your key

What am I doing wrong?

Thanks
Alessandro
Max_admin Max_admin 19 Dec, 2023
Answer
Hi Alessandro

Please double check the key in your account, the key changes if you change your account's email address
Max, ChronoForms developer
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