Forums

Hello,
​
I am using Chronoforms 6 on Joomla. Today I activated database saving on 6.0x which was not active until then. Suddenly the forms I use complained that I did not fill out all required fields (which I did). So I upgraded to the latest 6.1 and the error about the required fields vanished again. But when I received the confirmation mails I did not see any fields in the mails anymore. They were there before, last change of the forms was some months ago, last correct mails were received yesterday.
​
When I take a look into the database tables I setup today I see everything. Only "Auto content" / "Include Email" enabled fields and the variable {AUTO_FIELDS} in the body (which I tried when I noticed that Auto content did not do anything anymore) do not work anymore.
​
For sure I still have enabled "Include value in email" for all desired fields.
​
I cannot say what is happening here. Also debug does not show much. The mail body just ends after everything static I put in the mail body.
​
Looking for help or ideas,
thank you,
Roi

Could you please post a screenshot of your email settings now ?

Sure, I would like to. But I get the error "Error saving the attachment file." here in the forum. I tried to upload a 20kb png file. As attachment and image. Both showed the same error.

Yeah Max people have been having trouble uploading images for like 2 weeks now.
​
Roi use snag.gy and instead of attaching the file, use the URL when you click image.

Hi and thank you, just used snag.gy, here is the information:

​

Could you please test the form in the admin area using the "preview" button ? does it have the same issue ?

It worked there.
​
But I think I might know what is happening.
​
No idea why, the Google reCAPTCHA asks me with the photo challenge if I am human or not. Like showing me photos where I have to identify cars, busses, bridges... If that shows then the mail content does not show the auto content. In the preview window I did not had to identify stuff (just had to check the box) and here it worked.
​
And also: customers use the form as we speak. And it works! I guess that do not have to do extra tests.
​
Why I have to do these tests, no idea. I am using IE, Edge for testing and as main browser Brave (Chromium/Chrome with some extra features). Also I use alternative DNS. Some stuff Google might not like to see there.
​
So if I am right, the Google reCAPTCHA sometimes seems to break the mail. In the database the stuff appears as I mentioned.
​
Cheers,
Roi

You have to do the tests because you're running the form several times so Google is making sure you're not a bot or spammer