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Why received more messages, but sent one

derlo 22 May, 2017
On my site I created contact form with included samples. All work properly, but when I received sended test message this is arrival in email box 7x. Where is problem. Thank you for answer and help
GreyHead 22 May, 2017
Hi derlo ,

Which version of ChronoForms are you using?

Assuming that you only have one email action in your form I can only guess that there is some kind of a loop happening where the form is resubmitted. What do you have in the form Setup tab?

Bob
derlo 22 May, 2017
Hi GreyHead,
I'm using ChronoForms v. 5 here is the link to page with form

This is private content


I have this in Setup http://i.share.pho.to/78490a30_o.png
GreyHead 22 May, 2017
Hi derlo,

Everything looks OK as far as I can see from the front-end and from the image.

I suggest that you try adding the Submit LImit action from the Security actions group to the beginning of the On Submit event. This should prevent any immediate re-submission.

Bob
derlo 22 May, 2017
This is look of my inbox when you sent test message, 7 messages with equal data (sender, time,...)
http://i.share.pho.to/24a4b39b_o.png

after added submit limit situation no change.
GreyHead 22 May, 2017
1 Likes
Hi derlo,

Thank you for the backup copy - there are no problems with that. You can test here - so you can see the result I have changed the form so that the email is sent to the address you enter in the form.

Please move the Submit Limit action to the top of the On Submit event and drag an Event Loop action into the pink On Fail box - at the moment it does nothing.

Please also make sure that the To and From Email addresses are different.

Bob
derlo 22 May, 2017
Big thank you GreyHead. With your help solved problem.
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