Form Submission Email Snafu

JMSCBF 30 Oct, 2015
I had one instance where a user submitted the form online, received the thank you message, and the auto-generated email response. I can see her form in the database. However, the email did not forward to us. This was using Internet Explorer. I have tested, and it seems to be working fine. I'm getting all other emails. Do you have any guesses as to what the issue with this particular user could be? I have checked my spam, and her emails were not there either. It also seems to work fine in Firefox and Chrome.
GreyHead 30 Oct, 2015
Hi JMSCBF,

Please see this FAQ which may help. There's nothing in your post that points to any known problem.

Bob
This topic is locked and no more replies can be posted.