Forums

Hello.
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Since a few days it is not posible to pass Google Captcha in our web formular. During the first check of Google Captcha seems everything OK, it appears the green hook. But if you send the formular -> "You didn't pass the NoCaptcha verification" I have the last version of Chronforms y checked as well the site key and security key. Seems everything fine.
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I got the following from the Debugger:
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Array
(
    [chronoform] => formulario-de-consulta-kurzform-2018-04
    [event] => submit
    [nombre] => Carsten
    [apellido] => Schumacher
    [ciudad_pas] => San Nicolas
    [email] => carsten.schumacher.72@gmail.com
    [telfono] => 
    [cdigo_de_horario] => 
    [nivel_de_alemn] => 
    [forma_de_clase] => virtual
    [lugar_de_las_clases_presenciales] => elegir
    [tipo_clases] => particulares
    [tipo_de_clases_2] => 
    [cantidad_de_interesados] => solo
    [cantidad_grupo] => 1
    [comentarios] => Test03
    [newsletter] => Si
    [g-recaptcha-response] => 03AOLTBLSPa1p7vttE8axrFLor3ZsTA-aU5TpJnB2olJH4p2nfBHl2ydYpALWBSOl-8J4T6uyg7Ir7CrhKjbzRphF9kKKhYI_v32tmi2-TAEvvZekWknmXzqlTY2wba21UUf-oDjg2ExwuxiE6MBPBuNzFJs-zurOfG2wuy2Qh28QBUwMnVPxIoUv8aajVbX-B-aLESAQcZQYrqZVvAz2A6giCFChp7nSp4yfZL98j-dvle3AkbNiNT0fD7KpUNuuN6MTYKUg6_WATlGTmrsEGFDmxtXtEhR3eKFr9j73sENLgi_ZQkdCKmGaY4XoZs7lnoPz4sK6dAnW1fEHiSEjtQdBvDSXlrd6K9w
    [button_enviar] => 
    [_gcl_aw] => GCL.1557186081.EAIaIQobChMIqJfK2LaH4gIVkwqRCh2GnQtgEAEYASAAEgKQLvD_BwE
    [_gcl_au] => 1.1.1556365136.1559046313
    [b5e0ea0a7347391bec89960874b6c565] => a93b2fa36aecd3b952201778f14ab395
    [9bc5460c8f0e6384e44193f4c36d75bd] => 02d41f1c5ddbf4dcaf2877e3a9e71aa6
    [format] => html
    [Itemid] => 662
    [option] => com_chronoforms6
    [view] => form
)
Array
(
    [google_nocaptcha16] => Array
        (
            [response] => 
            [_error] => The NoCaptcha verification has failed.
            [var] => 
        )

)

Thanks in advance for help.
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Carsten

Do you have the form on a page and are calling it with {chronoforms6}form name{/chronoforms6} ?
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Do you have Ajax turned on?
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Are there any errors in your JavaScript console?

Yes. https://berlin-berlin.com.ar/consulta.html (formulario-de-consulta-kurzform-2018-04)NoI don't have idea about "JavaScript console" 😟.

Press F12, click console, look for red error text.
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Does the form work when you preview / open directly instead of viewing it on the page?

There figures no JavaScript error in the console
​I tried to send the form directly from the preview mode outside the page. -> Same error!

Screenshot of your recaptcha setup in load please, can cover up API keys . And do you have the check security option activated in the settings, and if so do you have a check recaptcha action in submit or not?

I mean you SHOULD'VE covered them up but okay.
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Try unchecking the "check security fields" option on the first page, and use the manual check recaptcha option instead.
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If it still doesn't work, try making another form with just some random field and the recaptcha.

Ups. I deleted the images.It did not change nothing.
​Same result face-meh-blank
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I took out now the Google Re captcha fields so that the formular works ...

Bed time now I'll look tomorrow but give me a link please

Hello.
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I hope you slept well 🙂
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I was testing a little bit around with new forms and found out, that there is a problem with the configuration. When I uncheck the "check security fields" and remove the action "Check Google reCaptcha" it works.
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In my opinion it should be reversely, shouldn't it?
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Carsten

Are you SURE it works, or does it just submit? As in, is it checking the recaptcha?

Shi.... You are right. It is simply not checking ... I will keep trying with the test forms. When I get stuck I will write again ...

OK. I prepared a little test form:
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https://berlin-berlin.com.ar/index.php?option=com_chronoforms6&chronoform=testform-google-no-captcha
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I unchecked "check security fields" and added the action "Check Google reCaptcha" with all the necessary configuration. It doesn't work.
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By the way: I tested the same form with "Security image" and it works.
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Is there anything more what you can do. If not I change to "security image"
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Carsten

I don't see any errors or anything but I also can't replicate it on my end - it all works fine whichever option I use.
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Can you make sure your domain is included in the list of allowed domains on your recaptcha admin settings, and that you're using the right kind of key ?

What a drag! I checked several times the keys. In the admin settings of Google Re Captcha there is no hint that the domain is blocked. There is a comment, but I don't think that this has anything to do with the problem:
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"We have found that less than 50% of the solutions submitted with reCAPTCHA are verified by your website. This could indicate a problem with the integration of reCAPTCHA. For more information, please visit our developer website."
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Could you replicate the error on muy test formular? I activated the Debugger. Maybe this can give a hint?
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https://berlin-berlin.com.ar/index.php?option=com_chronoforms6&chronoform=testform-google-no-captcha
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Carsten

Try and disable "Multipage" for me, check if it works, if not set the submit event to "End" in its settings.
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I mean, it works for me either way. Must be something weird with your setup but struggling to figure out what.

If it still doesn't work just PM me access details to have a look

That's a good idea. How can I send it you privately?
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Carsten

Click my name