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Chronoforms 6 dont send over mobile

mkul7ra 21 Jan, 2019

Hi,

when I send the form with Chronoforms 6 on a normal desktop PC, everything fits.

If I send the same form from a mobile phone, the form will load for a short time, but it will not send and I will not receive a shipment confirmation or an e-mail. Do you have a suggestion why that could be?

healyhatman 21 Jan, 2019

What mobile, what browser? If it's for example the internal Facebook browser (vomit) it blocks a lot of javascript functionality.

maximusweb2 22 Jan, 2019

Hi healyhatman,

my Mobile is aSamsung J7 (2016) with Android 8.1.0 and the Browser is Firefox. The website with the form: https://www.suchmaschinenoptimierung-ulm.com/kostenlose-seo-analyse

healyhatman 22 Jan, 2019

I just sent it on desktop and on an S8 with Chrome. Try someone else's phone if you can because it worked for me.

mkul7ra 28 Jan, 2019

Solved! I had cookies deactivated, thats why Chronoforms didnt send. Why need Chronoforms Cookies to send???

healyhatman 28 Jan, 2019

Was it a multipage form? Did the user have to log in? Could be needs the cookies for session information

maximusweb2 29 Jan, 2019

Nope no Login needed to send. And its no Multipageform. Just Standard.

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