Hi ajsilva,
I just upgraded my test site to Joomla 3.8.11 and all the Admin options still appear.
Please try using your browser web developer tools to see if you can spot any error on the page, or CSS that might be hiding the text???
Bob
Hi GreyHead,
it seems a server side issue that i can't figure out what's happening: all my sites in server i'm using are experiencing the same issue. The free versions and the paid version (www.limnologia2018.org)
is there a way to make a debug? or to verify what's going on?
Hi ajsilva,
As you say, it looks as if it is a problem with your server settings or maybe your admin template.
If you PM me with the site admin URL and a superadmin login then I can take a quick look.
Bob
hi Bob,
i've already sent a PM with the access to bo...
Anyone else had experienced this issue? Anyone?
It makes chronoforms useless on my websites.
This is a few months old, but I just experienced the same error. It occurs suddenly after producing a new form. Until lately everything was fine with older forms.
Chronoforms 6.1.4, Joomla 3.9.10, php 7.2.17
The strange thing is that the frontend is still ok, so in database the fields don't seem to be deleted, but in backend the fields inside "multi field areas" just disappeared. In Designer mode "v6 classic mode" as in v6.1, in several browers.
I tried different solutions - cache clearing, increasing the value of max_input_vars ... but didn't find the solution yet.
Just to clearify:
- on my local system everything is fine.
- I can backup forms in my local system and restore in remote system.
- in remote system, frontend looks fine UNLESS I don't save the restored form. After saving, fields and arrays disappeared as in the screenshot from ajsilva. And worst: all fields inside "multi field area" are deleted.
What else changed on your server recently ? some server settings may cause this, but it's hard to find what exactly.
If the Fields and Areas on the left disappeared then this may be related to the server execution time limits or memory, could you please check that ?
Max
ChronoForms developer...
Did you try ChronoMyAdmin for managing your Joomla database tables ?
Thanks, Max, for your suggestions. Yes, the fields and areas on the left disappeared, just as in the screenshot above. What server values shall I ask from the server admin? They are as follows:
max_execution_time 120
max_input_vars 5000
memory_limit 256M
As far as I know nothing changed on the server recently. Maybe the problem appeared with ChronoForms Update to version 6.1.4 (btw - you've got a typo with the version number on http://www.chronoengine.com/blog).
Your support is highly appreciated, thanks again!
It occurs also with the demo forms - just to exclude strange form programming from my site😉
I finally found the SOLUTION - after several hours of investigation together with the very patiently support of my server admin.
With Joomla debugging (Joomla config. error messages -> development) I got the following error message in my form (Design Form Views) in backend:
Warning: parse_ini_file() has been disabled for security reasons in \administrator\components\com_chronoforms6\chronoforms\themes\default\views\connections\views_config.php on line 10
Reason was the PHP config -> disable_functions
Among others: "parse_ini_file"
After deleting this from the PHP config., everything is fine, fields appear again as expected and saving the form is without risk to lose data.
I would suggest that this should somehow be checked during CF installation, at least with a warning message, so that everyone knows immediately where to change the PHP configuration. I found several postings with similar problems here in the forum. Thanx.
Thank you for posting the solution, I will try to add a note about this issue!
Best regards
Max
ChronoForms developer...
Did you try ChronoMyAdmin for managing your Joomla database tables ?
