The chronoforms5 plugin has stopped working and I'm not sure why.
The form I am trying to use worked for several days but then stopped running and gave me an HTML 500 error.
I am running Joomla 3.8.11, PHP 5.6.33-0+deb8u1, Chronoforms5 5.0.17 and Chronoforms plugin V5.0
I have created a very simple form while trying to determine what is causing the problem. The form checks to see if the visitor is logged in and then displays a message for both true and false.
The 500 error occurs regardless of whether I try to view the form on a page or using the test form button when viewing the form where I manage it.
After searching for answers here, I increased memory size from 64M to 128M.
From the log file:
(include_path='.:/usr/share/php:/usr/share/pear') in /mnt/stor1-wc1-dfw1/382874/655827/www.cartersociety.org/web/content/templates/gantry/error.php on line 85
[13-Aug-2018 17:29:59 America/Chicago] PHP Warning: require_once(/mnt/stor1-wc1-dfw1/382874/655827/www.cartersociety.org/web/content/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /mnt/stor1-wc1-dfw1/382874/655827/www.cartersociety.org/web/content/templates/gantry/error.php on line 85
[13-Aug-2018 17:29:59 America/Chicago] PHP Fatal error: require_once(): Failed opening required '/mnt/stor1-wc1-dfw1/382874/655827/www.cartersociety.org/web/content/libraries/joomla/document/html/renderer/head.php' (include_path='.:/usr/share/php:/usr/share/pear') in /mnt/stor1-wc1-dfw1/382874/655827/www.cartersociety.org/web/content/templates/gantry/error.php on line 85
[13-Aug-2018 17:30:05 America/Chicago] PHP Warning: require_once(/mnt/stor1-wc1-dfw1/382874/655827/www.cartersociety.org/web/content/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /mnt/stor1-wc1-dfw1/382874/655827/www.cartersociety.org/web/content/templates/gantry/error.php on line 85
[13-Aug-2018 17:30:05 America/Chicago] PHP Fatal error: require_once(): Failed opening required '/mnt/stor1-wc1-dfw1/382874/655827/www.cartersociety.org/web/content/libraries/joomla/document/html/renderer/head.php' (include_path='.:/usr/share/php:/usr/share/pear') in /mnt/stor1-wc1-dfw1/382874/655827/www.cartersociety.org/web/content/templates/gantry/error.php on line 85
[13-Aug-2018 22:34:45 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 38912 bytes) in /mnt/stor1-wc1-dfw1/382874/655827/www.cartersociety.org/web/content/components/com_chronoforms5/chronoforms/libs/form.php on line 83
It is true that the document folder in this string is not there : /libraries/joomla/document/html/renderer/head.php
I checked another joomla installation similarly configured and the folder was not in that domain either.
I'm not sure what to do next. Any help is appreciated. -Carter
The form I am trying to use worked for several days but then stopped running and gave me an HTML 500 error.
I am running Joomla 3.8.11, PHP 5.6.33-0+deb8u1, Chronoforms5 5.0.17 and Chronoforms plugin V5.0
I have created a very simple form while trying to determine what is causing the problem. The form checks to see if the visitor is logged in and then displays a message for both true and false.
The 500 error occurs regardless of whether I try to view the form on a page or using the test form button when viewing the form where I manage it.
After searching for answers here, I increased memory size from 64M to 128M.
From the log file:
(include_path='.:/usr/share/php:/usr/share/pear') in /mnt/stor1-wc1-dfw1/382874/655827/www.cartersociety.org/web/content/templates/gantry/error.php on line 85
[13-Aug-2018 17:29:59 America/Chicago] PHP Warning: require_once(/mnt/stor1-wc1-dfw1/382874/655827/www.cartersociety.org/web/content/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /mnt/stor1-wc1-dfw1/382874/655827/www.cartersociety.org/web/content/templates/gantry/error.php on line 85
[13-Aug-2018 17:29:59 America/Chicago] PHP Fatal error: require_once(): Failed opening required '/mnt/stor1-wc1-dfw1/382874/655827/www.cartersociety.org/web/content/libraries/joomla/document/html/renderer/head.php' (include_path='.:/usr/share/php:/usr/share/pear') in /mnt/stor1-wc1-dfw1/382874/655827/www.cartersociety.org/web/content/templates/gantry/error.php on line 85
[13-Aug-2018 17:30:05 America/Chicago] PHP Warning: require_once(/mnt/stor1-wc1-dfw1/382874/655827/www.cartersociety.org/web/content/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /mnt/stor1-wc1-dfw1/382874/655827/www.cartersociety.org/web/content/templates/gantry/error.php on line 85
[13-Aug-2018 17:30:05 America/Chicago] PHP Fatal error: require_once(): Failed opening required '/mnt/stor1-wc1-dfw1/382874/655827/www.cartersociety.org/web/content/libraries/joomla/document/html/renderer/head.php' (include_path='.:/usr/share/php:/usr/share/pear') in /mnt/stor1-wc1-dfw1/382874/655827/www.cartersociety.org/web/content/templates/gantry/error.php on line 85
[13-Aug-2018 22:34:45 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 38912 bytes) in /mnt/stor1-wc1-dfw1/382874/655827/www.cartersociety.org/web/content/components/com_chronoforms5/chronoforms/libs/form.php on line 83
It is true that the document folder in this string is not there : /libraries/joomla/document/html/renderer/head.php
I checked another joomla installation similarly configured and the folder was not in that domain either.
I'm not sure what to do next. Any help is appreciated. -Carter
