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Chronoform stopped sending mails all of a sudden

hereiam1977 19 Mar, 2018

All of sudden my Chronoforms don't send anymore. Front-end seems OK, no errors and I'm able to see the thank you page. But the mails aren't being send, since a week or so. Absolutely nothing has changed on my end, for the past 6 months or so. I don't know where to start troubleshooting.

Any suggestions?

Max_admin 19 Mar, 2018

Answer

Hello hereiam1977,

Then it must be some mail server change, which version do you have ? can you Joomla website still send emails (you can test this using the mail test button in the Joomla config) ? if yes then does the sent email settings (from/to..etc) match those in the Chronoforms email ?

Best regards

Max
ChronoForms developer...
Did you try ChronoMyAdmin for managing your Joomla database tables ?

hereiam1977 19 Mar, 2018

1 Likes

Thanks very much for your quick response and good suggestion. Apparently the hosting provider changed something. I selected a different method (PHP mail instead of SMTP) and everything is working again.

The version from Joomla is ancient by the way (2.5.4), it's a site that I've created some years ago, but that's not being actively maintained anymore.

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