Forums

Please write a review for the extension you are using on the Joomla extensions directory before posting a new question as we are being spammed by many negative reviews.

Thank you for your support!

TCPDF Monochrome Issue

coughlin 21 Nov, 2017

We have a TCDPF file being generated, but all of the sudden it is converting color images to b&w. Any idea why this is happening? It was saving the files with color graphics just a few weeks ago.

coughlin 22 Nov, 2017

Is there a setting somewhere to turn on/off color output? Any ideas?

coughlin 29 Nov, 2017

So, this is not good. Anyone able to replicate this issue? We have color images that we are pulling in to TCPDF but when the PDF is created, all of the images are gray scale.

GreyHead 30 Nov, 2017

Hi coughlin,

I don't know why this happens, there is nothing in the CF code to make that change. There is an old thread here with a similar problem - I couldn’t replicate the problem then but it seems to have been resolved.

Bob

coughlin 30 Nov, 2017

Answer

1 Likes

We created new graphics as PNG files without transparency and it appears to save in color now. If anyone else has this issue, please try this to see if you can confirm that the transparency layer is the option in the images.

Thanks.

This topic is locked and no more replies can be posted.

2Checkout.com

2CheckOut.com Inc. (Ohio, USA) is an authorized retailer for goods and services provided by ChronoEngine.com