Forums Downloads Demo FAQs Blog Contact Shop Login

Forums

Please write a review for the extension you are using on the Joomla extensions directory before posting a new question as we are being spammed by many negative reviews.

Thank you for your support!

Backend http 500 error

os
osonder 28 Aug, 2017
Hello..!

On my web i have som forms Chrono Forms running. To day I wanted to do a change, but is not able to open Chronofoms in the backend. When I try, I get a http error 500.
In the front, everything works well.

Joomla 3.7.5
PHP 7.1
ChronoForms 4

Please help

Best regards

Oyvind Sonderbye
Max_admin 29 Aug, 2017
Hi Oyvind,

500 errors means some error, please try to go to the Joomla global configuration and set the error reporting to maximum and test again.

Best regards,
Max
Max
ChronoForms developer...
Did you try ChronoMyAdmin for managing your Joomla database tables ?
os
osonder 29 Aug, 2017
Hi Max

Thanks for your reply. In global configuration I can turn on or off errorreporting. Se attachement.
Is it this setting you was thinking about? If it was this, it did not give me any other error. Still same.
Max_admin 30 Aug, 2017
Hi osonder,

No, error reporting is under Server > Server settings!

Best regards,
Max
Max
ChronoForms developer...
Did you try ChronoMyAdmin for managing your Joomla database tables ?
os
osonder 31 Aug, 2017
ok..! When setting error reporting to maximum, I get following when trying to click on Forms Manager:

Warning: require_once(/home/sollincz/public_html/administrator/components/com_chronoforms/versions/j3.7/admin.chronoforms.php): failed to open stream: No such file or directory in /home/sollincz/public_html/administrator/components/com_chronoforms/admin.chronoforms.php on line 19

Fatal error: require_once(): Failed opening required '/home/sollincz/public_html/administrator/components/com_chronoforms/versions/j3.7/admin.chronoforms.php' (include_path='.:/opt/alt/php71/usr/share/pear') in /home/sollincz/public_html/administrator/components/com_chronoforms/admin.chronoforms.php on line 19

When looking in my folder Versions, I only see 3.0 - 3.1 - 3.2 - 3.3 - 3.4
Max_admin 31 Aug, 2017
Hi osonder,

Please install the latest update for v4 and try again!

Best regards,
Max
Max
ChronoForms developer...
Did you try ChronoMyAdmin for managing your Joomla database tables ?
os
Max_admin 31 Aug, 2017
Answer
No, please check the download page again, I have added the J3.x updates for v4, you will need the latest 4.0.7

Best regards,
Max
Max
ChronoForms developer...
Did you try ChronoMyAdmin for managing your Joomla database tables ?
os
osonder 31 Aug, 2017
Yes, that did the trick. Thank you so much.!
os
osonder 31 Aug, 2017
Is it possible to edit the form, so the email adress the user puts in, will be the from email adress?
Then we can hit reply in our email client to answer?
See attachement
Max_admin 31 Aug, 2017
Hi osonder,

Yes, you can use the "Dynamic from email", but this is not recommended as some ISPs may block the email or mark it as a spam, you better use the "Dynamic reply email" instead.

Best regards,
Max
Max
ChronoForms developer...
Did you try ChronoMyAdmin for managing your Joomla database tables ?
This topic is locked and no more replies can be posted.
Terms of use Privacy Policy Business Partners

2Checkout.com

2CheckOut.com Inc. (Ohio, USA) is an authorized retailer for goods and services provided by ChronoEngine.com