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Mailer Error: Message body empty

MMKD , May 27 2014
Answered
M
MMKD
Hey Bob,

I configured a ChonroContact form. When I fill the form and hit submit I get the note "Mailer Error: Message body empty". I have tried another simple form with just one textfield and a submit button - same result!

Can you give me any recommendation?
Regards

Matthias
GreyHead
Hi Matthias,

Have you put anything into the Email message body?

Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
M
MMKD
Hey Bob,

I just used a text label field. It is def. a prob. with the "Set up email". I double-checked the "from name" and "from email" setup in the configuration. The website is already uploaded to the web. Does it help to give you a admin-login?

Attached two screenshots

Regards Matthias
Attachments
Bildschirmfoto 2014-05-27 um 16.05.29.png
Bildschirmfoto 2014-05-27 um 16.05.29.png
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1356 Downloads/Views
Bildschirmfoto 2014-05-27 um 16.05.29.png
Bildschirmfoto 2014-05-27 um 16.05.29.png
(19.79 KiB)
1326 Downloads/Views
M
MMKD
sorry same screenshots
Attachments
Bildschirmfoto 2014-05-27 um 16.05.55.png
Bildschirmfoto 2014-05-27 um 16.05.55.png
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1425 Downloads/Views
GreyHead
HI Matthias,

The one thing I don't see there is the Email Template ?

Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
M
MMKD
Sorry,

attached a screenshot
Attachments
Bildschirmfoto 2014-05-27 um 16.28.31.png
Bildschirmfoto 2014-05-27 um 16.28.31.png
(67.6 KiB)
1325 Downloads/Views
GreyHead
Hi Matthias,

Still no shot of the Email Template :-(

Bob
Attachments
2014-05-27_16-32-48.png
2014-05-27_16-32-48.png
(18.32 KiB)
1425 Downloads/Views
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
M
MMKD
Aaaahh,

Sorry I left that empty - now it WORKS!!!! I really have to apologize! You ROCK! Thank you very much!:D:D:D:
Call me DAU!

Bob, thank you very much for your support! That was the key!
Regards Matthias
F
filipetorres
Hi Bob,
this message error is also displayed if Email Template field contains PHP code has syntax errors.
A
atoddvr6
I hate to bring this topic back up but the solution was not clear at all. What exactly needs to go into the Email Template field? Also, is there a general set of instructions for ChronoContact?
GreyHead
Hi atoddvr6,

What goes into the Email template is the HTML you want to use to display in the body of the email. You include values from your form as {input_name} e.g. {first_name}, {email} etc.

I don't know of any specific documentation for ChronoContact :-(

Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
A
atoddvr6
Bob,

That's great. Thank you for your help. I started by putting {message} in the Email Template field, which got it working, and then I added more fields. Works great!

This is what I have now:
<strong>Phone:</strong> {phone}</br>
<strong>Subject:</strong> {subject}</br>
<strong>Message:</strong> {message}