Hi
I have installed Joomla 2.5 and made a form with Chronoform. With one e-mail address that I have also used at server settings, the form works fine. However, when I use my hotmail, or customers e-mail address, no mail is send. Any clues?
Thanks!
Hi Rutger1973,
Which version of ChronoForms are you using?
You can find the version from Site Admin | Extensions | Install/Uninstall | Components in Joomla! 1.5 or Site Admin | Extensions | Extension Manager | Manage in Joomla! 1.6/1.7/2.5/3.
Please drag a Debugger action into the On Submit event, then submit the form and post the debug - including the 'dummy emails' results here.
Bob
Hi Bob
version of Module V4 RC3.0
Debug results:
I have entered my hotmail address and the debug mentioned that the mail has been sent succesfully. However, nothing has arrived in my inbox, nor the spam folder.
Data Array:
Array ( [chronoform] => Taartconfigurator2 [event] => submit [Itemid] => 123 [option] => com_chronoforms [view] => form [taartvorm] => [andere_taartvorm] => [aantal_personen] => [ander_aantal_personen] => [vulling] => [extra_vulling] => [bedekking] => [thema] => [ander_thema] => [kleuren] => [ander_kleur] => [3d] => [andere_3d_decoratie] => [opmerkingen] => [Verstuur] => verstuur [db5ff085de2a4dcf84e1301bf7ac866e] => 1 )
Validation Errors:
Array ( )
Debug Data
1. email
1. 1
1. ResultAn email has been SENT successfully from (test)myemail@myemail.nl to [email]myemail@myemail.nl[/email]
2. Body
{}
{}
taartvorm
Andere taartvorm
{}
Aantal personen
Ander aantal personen
{}
Vulling
{}
Extra vulling
{}
Bedekking
{}
Thema
Ander thema
{}
Kleuren
Andere kleur {andere_kleur}
{}
3D
Andere 3D decoratie
3.
Submitted by 82.157.213.190
4. Attachmentsarray ( )
Hi Bob
In this case, both addresses were the same. However, I have tried many possible combinations and even now... If I use my hotmail address as 'to' address and another one for 'from', no mail is delivered. If I change them, I recieve mail. No mail in the spam folder either. Very strange... Does is have something to do with general Joomla mail settings?
Hi Rutger1973,
It sounds as though ChronoForms/Joomla! are sending it OK. (If it sends to one address then normally it sends to any address.) In that case, Hotmail or your mail service is dumping them somewhere en route.
Bob
Hi Bob
I have moved the website to the server of the client and after some fiddeling, it is working. There is one more issue... How can I show a thank-you page without the component disabling the 'on-submit-actions'? I have entered athank you message in the e-mail action but after submit, it shows the normal page as wel.
thanks
