Hi
Great tool!
Unfortunately having a problem with data tables not populating.
Once a form is filled out and submitted, some users are experiencing a white screen within the browser window. Email will be sent with correct data entered for each field.
Trouble is that Data Table is not being populated.
This is an intermittent problem. I have tried removing image verification and problem still exists. I have clean code. No Head or body tags.
Thoughts?
Thanks in advance.
Dave
Hi Dave,
A white screen is 'normally' a sign of a PHP parsing error. If you look at the page source you'll just see a couple of header tags. I'm not clear why this should be happening intermittently though.
Is the form on-line so that I can take a look. And, please take a Form Backup from the Forms Manager and post it here or send it to me at the address in my sig so I can take a closer look.
Thanks
Bob
Hi Bob
Thanks for your reply.
I am sending code via email.
Dave
Bob
Quick note to say "Thanks" for your help. Appreciate how quick you were to respond. Since we spoke, I reluctantly had to try other Form generators.
The interesting thing is I am receiving a similar error when submitting my new form with other Form generator components. I believe something is preventing the mail function to operate correctly.
Steps taken so far:
1. Revised the settings in the Joomla Site Coniguration>Mail.
Made sure all was filled out instead of leaving anything blank.
2. Have emails being sent to the Admin of the site only. (vs. having copies sent to other individuals.
So far, (using other form generator) everything is working.
I will test this with ChronoForms since I prefer the ease of use, customization, database record editing from the backend and your quick service.
Dave
Hi Dave,
The most common mail problem we've seen here - may nto be typical though - is that the ReplyTo email is blank or has a domain that isn't recognised by the site's ISP. The mail is then marked as spam, bounced, or just dumped.
Bob
