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Form Not Mailing...

thomking , January 17 2008, 22:42
T
thomking 3
January 17 2008, 22:42 #4994
I have installed this within Joomla and at first glance... Great Component.

This form I created here is not sending mail for some reason. The form looks fine and appears to function but, it is not mailing.

Here's the form code HTML I input:
<p>Name/Company:<br>
<input name="Company_Name" type="text" id="Company_Name" size="50">
</p>
<p> Date Requested:<br>
<input name="Date_Requested" type="text" id="Date_Requested" size="30">
</p>
<p>Event Date/Time:<br>
<input name="Event_Date_Time" type="text" id="Event_Date_Time" size="30">
</p>
<p>Number of Guests:<br>
<input name="Number of Guests" type="text" id="Number of Guests" size="10">
</p>
<p>Contact Phone Number:<br>
<input name="Phone_Number" type="text" id="Phone_Number" size="30">
</p>
<p>Email:<br>
<input name="Email" type="text" id="Email" size="30">
</p>
<p>Preferred Room: <br>
<input type="checkbox" name="checkbox" value="Wine_Room">
Wine Room<br>
<input type="checkbox" name="checkbox" value="Lounge">
Lounge<br>
<br>
Appetizer(s):<br>
<input name="Appetizers" type="text" id="Appetizers" size="50">
</p>
<p>Banquet Course Choice: <br>
<input type="checkbox" name="checkbox" value="Course_A">
A </p>
<p>
<input type="checkbox" name="checkbox" value="Course_B">
B</p>
<p>
<input type="checkbox" name="checkbox" value="Course_C">
C</p>
<p><br>
Host Bar? <br>
If yes, Wine
<input type="checkbox" name="checkbox" value="Wine">
Beer
<input type="checkbox" name="checkbox" value="Beer">
Cocktails
<input type="checkbox" name="checkbox" value="Cocktails">
<br>
<br>
Pay Valet ($3.50 per car)
<input name="Valet" type="text" id="Valet" size="5">
</p>
<p>Private Bartender? (if in Lounge)
<input type="checkbox" name="checkbox" value="Bartender_Yes">
Yes
<input type="checkbox" name="checkbox" value="Bartender_No">
No
<br>
<br>
Special Requests/Notes:<br>
<textarea name="Notes" cols="50" rows="10" id="Notes"></textarea>
<P>
<input name="submit" type="submit" value="submit">


and I have it set to email: [email]king@swmm.com[/email]

Is there some settings in Joomla that I need to change?

Thanks!

Thom

Edited to add code & url tags<br><br>Post edited by: GreyHead, at: 2008/01/17 20:35
GreyHead 64
January 18 2008, 01:35 #4998
Hi Thom,

There are several reasons why this might happen - please check this FAQ

Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
T
thomking 3
January 18 2008, 03:41 #5005
The site sends email... but, not the form this is what I get in Debug.

_POST: Array ( [Company_Name] => hjgfjhg [Date_Requested] => dgfhdfg [Event_Date_Time] => dghfdgh [Number_of_Guests] => dghfdg [Phone_Number] => dfgh [Email] => dfgh [Appetizers] => dfg [Valet] => [Notes] => dfgh [submit] => submit )
Case 1: Use table layout
E-mail: 'Yes' custom
Email not sent
GreyHead 64
January 18 2008, 05:16 #5009
Hi Thom,

Please take a form backup in the ChronoForms Form Manager and post it here or send it to me at the email in my sig and I'll take a closer look.

Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
T
thomking 3
January 18 2008, 05:24 #5011
Edited to delete the pasted version (the file can be corrupted by the forum).

[file name=Private_Party_Form.cfbak size=4593]http://www.chronoengine.com/components/com_fireboard/uploaded/files/Private_Party_Form.cfbak[/file]<br><br>Post edited by: GreyHead, at: 2008/01/18 10:49
GreyHead 64
January 19 2008, 22:22 #5044
Hi Thom,

A few things to fix in here and then all should be well.
    [*]The 'Special Fields' tab only takes 'field names' from your form - so I cleared all the entries from here as none of them are valid.[/*][*]The HTML code is fine except that I deleted the hidden field at the beginning as it isn't needed.[/*][*]On the General Tab you had the 'Format' (near the bottom) set to 'Email template', but there is no code in the Email Template field on the Form Code tab so I reset this to 'Field titles'.[/*][*]Just tidying up you don't really need the 'submit' entry in the email so I put 'submit' in the 'Omit these fields' box on the General tab and removed the entry from the 'Field titles' tab.[/*]
After that all looks good and I get an email OK (I guess you've seen the copies).

Bob

PS If you still have problems then check that the @aol.com address is OK in the Reply To field. Some ISPs require the reply to address to match the sending domain.<br><br>Post edited by: GreyHead, at: 2008/01/19 17:23
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much