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Hello All,

I have a clean working install of Joomla v1.5RC3 and Chrono v2.5 J1.5 RC1, Installed Chrono without error or issue, However when I attempt to run the application I get a blank page or page can not be found.

Any ideas .. Other components and mod's have installed without issue and work fine.

Help !

BRW

Edited to remove inaccessible url<br><br>Post edited by: GreyHead, at: 2007/11/28 09:11

Hi BRW,

As probably you've seen one or two people have this problem, but most don't so it's tricky to diagnose. Please will you turn on Maximum Error Reporting in your site Global Configuration | Server tab and see if that shows any error messages.

Bob

PS I removed your url which is to the site admin page on your local network and not accessible from the internet.

Thanks for the reply .. I have turned on full debug before I entered this post in hopes of finding the issue myself .. However with full debug turned on I get ZERO output for the Chronoforms page as the we get a "page can not be displayed" thus no output period.

The reason for the URL post was to confirm that the URL was in fact the proper syntax as it really looks to me like even though the component says it installed without issue it appears part of it may in fact not be there ..

Any ideas on how to proceed? .. I have uninstalled and reinstalled once again without issue and still this issue, Since you state others have had this problem was there any resolution to there issues??

BRW

Hi BRW,

Sorry about the URL, I misunderstood - the structure was fine (though the Forms Manager loads with JavaScript).

The other user with this problem is in this thread where we've been checking out a few possibilities.

I'm wondering now if it's a JavaScript conflict? I suspect the best way forward is for Max to get access to one of the sites that has this problem and see what he can find.

Sorry not to be more helpful.

Bob<br><br>Post edited by: GreyHead, at: 2007/11/28 20:53

Sounds good to me .. How to get ahold of MAX and give him access is the next question??

BRW

Hi Brian,

I got your email, as Bob mentioned there may be some JS conflict because Iam sure that J1.5 is not very well finished yet and I faced problems making the ChronoForms version working there, lets wait for the reply on the hack suggested there and then see what should we do!

Cheers

Max

Hack?? .. Where??

BRW

Hi Brian,

This is not guaranteed to work but we are testing, its at the post of Bob in this thread!

Cheers

Max

Ok .. so the hack that Bob talks about in the other thread is what I assume you are speaking to .. if so I tried and it does nothing for me just as it appears to have done nothing for the other person ??

Are you speaking to the comment out line 602 statement ??

BRW

Hi Brian,

There is hack after this one which Norbert has confirmed it solved things alittle!

Any update on this issue? .. We are waiting to deploy a project with this solution but ???

Help

BRW

Hi Brian,

This page has some hack posted by me :

http://www.chronoengine.com/component/option,com_fireboard/func,view/id,4115/catid,3/

Once you do it it will solve things🙂

Cheers

Max

Thanks for the reply .. we still have no joy here .. Can you please attach a patched file for the fix as we might not be applying the fix correctly ..

Also any ideas as to just what is wrong and how to fix? other than the Joomla folks release RC4🙂

BRW

Any updates .. this stuff is killing us .. Please advise as I would like to spend some money with you folks on these plugin's but they need to work🙂

BRW

Hi Brian,

Sorry, no more news from Max since the posts you've already seen.

I've attached a copy of the admin.chronocontact.html.php file with the switcher commented out.

You may also have seen the another user found that turning off Gzip compression solved a J1.5 display problem for him. That may or may not work for you.

Bob [file name=admin-644ddb536eaffbfd1592bba0ab2a8998.zip size=8800]http://www.chronoengine.com/components/com_fireboard/uploaded/files/admin-644ddb536eaffbfd1592bba0ab2a8998.zip[/file]<br><br>Post edited by: GreyHead, at: 2007/12/10 11:45

Ok .. we pu this in place and it did not fix .. However as soon as we disabled GZIP in fact we where able to see the forms .. However now there are so many errors generated

example


Notice: Undefined variable: imver in /var/www/html/components/com_chronocontact/chronocontact.php on line 152

Notice: Undefined variable: omittedlist in /var/www/html/components/com_chronocontact/chronocontact.php on line 345

Notice: Undefined property: stdClass::$name in /var/www/html/components/com_chronocontact/chronocontact.php on line 356

Notice: Undefined property: stdClass::$email in /var/www/html/components/com_chronocontact/chronocontact.php on line 356

Notice: Undefined property: stdClass::$submit in /var/www/html/components/com_chronocontact/chronocontact.php on line 356

This is fastly appearing to be a losing operation .. Any ideas as to when this might be addressed??

BRW

Hi Brian,

These are all PHP Notices of possible problems - none of them are actually problems. You can probably get rid of all of them by setting Error Reporting to System Default in the site global config menu.

As someone else has asked I'll also post a version of chronocontact.php with fixes for these - but I can't be sure they will be included in the next release.

Bob<br><br>Post edited by: GreyHead, at: 2007/12/10 22:17

Hi Brian,

Two small code hacks should fix these messages regardless of error reporting.

In chronocontact.php look for this code (around line 43 in the J1.5 version)and add the line shown:

function showform($posted)
{
  global $mainframe;
  $database =& JFactory::getDBO();
  $imver = ""; // <-- add this line

and the function uploadand mail(0 around line 159

function uploadandmail()
{
    global $mainframe;
	$database =& JFactory::getDBO();
	$omittedfields = $name = $email = $submit = ""; // <--add this line

Bob

Hi Brian,Bob,

Thank you, so now we know that disabling the GZIP compression will fix this issue, however I want to tell that I will try to have all warnings fixed at the next release of ChronoForms!

Sincerely,

Max<br><br>Post edited by: admin, at: 2007/12/11 02:06

Max,

Thanks for the update .. Sure hope the fix comes soon as I really dont like hacking code for work arounds.

Thanks again for all of your hard work

BRW

Hi Brian,

I also hear rumours that Joomla 1.5 RC4 is near so maybe that will help too.

Bob