Forums

New here. Im definitely a novice.

I will preface with I searched and didnt find a post that seemed to answer any of my issues. Maybe they did and I didnt realize it.

I downloaded the newest Chronoforms and successfully loaded it into Joomla.

I created a form in Frontpage as it was a handy editor i had available. Here is a link to my form I created and uploaded onto my site.

http://reversefinanceusa.com/mortgage/index.php?option=com_chronocontact&chronoformname=Application&Itemid=29


I pasted the form I had made into the Form code/ Form html link in the chronoforms area inside joomla.

I then created an email address in my cpanel.

I then input this info within the general tab.

Form name: application
email the results: yes
email address: [email]adressicreated@mysite.com[/email]
email subject: lead
form tag: ( I left this blank )
form method: post
omitted field names ( left blank )
record and send users IP: NO
from email: [email]addressicreated@mysite.com[/email]
from name: my website name
reply to email: left blank
in which format to display results: Field titles
debug: off


For some reason it will not send to the email address the form info.
Can someone please help me troubleshoot this? I am more than willing to pay for this unique software after I can get it to work🙂

Thank you very much in advance for any help.

Fred

Code of form
html> <head> <meta http-equiv="Content-Language" content="en-us"> <meta http-equiv="Content-Type" content="text/html; charset=windows-1252"> <title>Homeowner Information</title> </head> <body> <form method="POST" action="--WEBBOT-SELF--"> <!--webbot bot="SaveResults" U-File="C:\Documents and Settings\Storm\Desktop\_private\form_results.csv" S-Format="TEXT/CSV" S-Label-Fields="TRUE" B-Reverse-Chronology="FALSE" B-Email-Label-Fields="TRUE" B-Email-Subject-From-Field="TRUE" S-Email-Subject="* Reverse Mortgage Lead *" S-Builtin-Fields --> <p><font face="Arial" size="5">Homeowner Information</font></p> <p><font size="4" face="Arial">First Name</font> <input type="text" name="T1" size="29"> </p> <p><font size="4" face="Arial">Last Name</font> <input type="text" name="T2" size="29"></p> <p><font size="4" face="Arial">Date of Birth</font> <input type="text" name="T3" size="4"> / <input type="text" name="T4" size="4"> / <input type="text" name="T5" size="6"> <font size="2">( e.g. 06 / 10/ 1942 )</font></p> <p><font size="4" face="Arial">Phone</font> <input type="text" name="T6" size="4"> - <input type="text" name="T7" size="4"> - <input type="text" name="T8" size="6"></p> <p><font size="4" face="Arial">Email <input type="text" name="T14" size="27"></font></p> <hr width="380" align="left"> <p><font face="Arial" size="5">Property information</font></p> <p><font size="4" face="Arial">Street Address</font> <input type="text" name="T9" size="32"></p> <p><font size="4" face="Arial">City </font> <input type="text" name="T10" size="18"> <font size="4" face="Arial"> State</font> <select size="1" name="State"> <option value="Alabama">Alabama</option> <option value="Alaska">Alaska</option> <option value="Arizona">Arizona</option> <option value="Arkansas">Arkansas</option> <option value="California">California</option> <option value="Colorado">Colorado</option> <option value="Connecticut">Connecticut</option> <option value="Deleware">Deleware</option> <option value="Florida">Florida</option> <option value="Georgia">Georgia</option> <option value="Idaho">Idaho</option> <option value="Illinois">Illinois</option> <option value="Indiana">Indiana</option> <option value="Iowa">Iowa</option> <option value="Kansas">Kansas</option> <option value="Kentucky">Kentucky</option> <option value="Louisiana">Louisiana</option> <option value="Maine">Maine</option> <option value="Maryland">Maryland</option> <option value="Massachusetts">Massachusetts</option> <option value="Michigan">Michigan</option> <option value="Minnesota">Minnesota</option> <option value="Mississippi">Mississippi</option> <option value="Missouri">Missouri</option> <option value="Montana">Montana</option> <option value="Nebraska">Nebraska</option> <option value="Nevada">Nevada</option> <option value="New Hampshire">New Hampshire</option> <option value="New Jersey">New Jersey</option> <option value="New Mexico">New Mexico</option> <option value="New York">New York</option> <option value="North Carolina">North Carolina</option> <option value="North Dakota">North Dakota</option> <option value="Ohio">Ohio</option> <option value="Oklahoma">Oklahoma</option> <option value="Oregon">Oregon</option> <option value="Pennsylvania">Pennsylvania</option> <option value="Rhode island">Rhode island</option> <option value="South Carolina">South Carolina</option> <option value="Tennessee">Tennessee</option> <option value="Texas">Texas</option> <option value="Utah">Utah</option> <option value="Vermont">Vermont</option> <option value="Virginia">Virginia</option> <option value="Washington">Washington</option> <option value="West Virginia">West Virginia</option> <option value="Wisconson">Wisconson</option> <option value="Wyoming">Wyoming</option> </select> </p> <p><font size="4" face="Arial">Zip <input type="text" name="T11" size="11"></font></p> <p><font face="Arial" size="4">Estimated Home Value <input type="text" name="T12" size="14"></font></p> <p><font face="Arial" size="4">Estimated Mortgage Balances <input type="text" name="T13" size="14"></font></p> <p><input type="submit" value="Submit" name="B1"><input type="reset" value="Reset" name="B2"></p> </form> </body> </html>

Post edited by: stormtracker, at: 2007/09/25 07:42<br><br>Post edited by: stormtracker, at: 2007/09/25 07:44

Thank you!! lets fix some issues first:

#1- please remove this code :
html> <head> <meta http-equiv="Content-Language" content="en-us"> <meta http-equiv="Content-Type" content="text/html; charset=windows-1252"> <title>Homeowner Information</title> </head> <body> <form method="POST" action="--WEBBOT-SELF--">

#2- please remove those too :
</form> </body> </html>


please test again now, works ?

Sir,

Thank you for the follow up and help.

I cleared the code in the form code/ form html

I cut and pasted the code without the elements you asked me to remove and then re posted it into the form code/ form html section.

I then rechecked all of the email info I put into the other sections. I tested it and it unfortunately still did not work.

Is there something else you can think of to make this darn thing work?

Thank you in advance

Fred

Hi Fred,

#1- try to use a free email account, try gmail
#2- you cant have the send to email and the from email the same, use different 2
#3- try making the from name "admin".

let us know!

Cheers

Max

Thank you again for the follow up.

Form name: admin
email the results: yes
email address: [email]adressicreated@mysite.com[/email]
email subject: lead
form tag: ( I left this blank )
form method: post
omitted field names ( left blank )
record and send users IP: NO
from email: [email]myotheremail@yahoo.com[/email]
from name: my website name
reply to email: left blank
in which format to display results: Field titles
debug: off

The above are the new inputs I placed following your advice.
Unfortunately for some reason it still doesn't work😟

Far out man! lol

Any other thoughts?

Do you receive any other emails from your website ? when user registers for example!

I do not have a register section. i do however have a form that came standard with the template i use within the site for the "contact" page.

http://www.reversefinanceusa.com

I tried the contact form and it did not send it to me either. Im unsure why that is. I am new at this and just built the website. What a learning curve.

Maybe this gives you more ideas? Thank you again for all your help.

Part of my problem is that there are soooo many plugins everyone when i try to troubleshoot issues sends me elsewhere.😟

Any help is appreciated. Thank you

Fred

Hi Fred,

If you can send me admin login details to webmaster at chronoengine .com then I will try to help🙂

Cheers

Max

Sir, Thank you for your help.

I will promptly email you the login info.

Fred

Wanted to make sure you recieved my email with my admin login info. Please advise.🙂 Thank you,

Fred

Hi Fred,

Sorry for the delay, I was alittle busy, just fixed it for you, you shouldn't had anything at the fields in the "special fields" tab!!🙂

Sincerely,

Max

Max,

I must say your customer service is very good. Thank you for helping me with my issues.

I am now recieving Emails. Is there a place you can point me so that I can format the email it sends me into something that is easier to read? Each individual field is represnted by t1, t2 etc..

Thank you again for your help

Fred

Hi Fred,

You can choose the email format to be "email template" then use any template your would like for the email🙂

Thanks

Max