Buy Now
Sign in

Emails not coming in proper format

vishalavalani , August 16 2011
V
vishalavalani
I tried using chronoforms in sidebar(right) using chronoforms module but when I submit the sidebar form the emails are getting generated without @ and . symbol.

For instance: email: vishalavalanigmailcom
Link: [[test URL removed]]

Request you to provide a fix or provide workaround if there.

Thanks,
Vishal
GreyHead
Hi Vishal,

Please take a Form Backup using the icon in the Forms Manager and post it here (as a zipped file) or PM or email it to me and I'll take a closer look.

Bob

PS I'll move this thread over to the ChronoForms forums.
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
V
vishalavalani
Request you to rename .txt to .cf4bak. It wasn't allowing to upload the file so I have changed the extension.

The wierd part is that it works properly when we use it in article. Link: [[test URL removed]]

But, there is an issue in email format when we use it in sidebar.

Regards,
Vishal
Attachments
formbackup.txt
(11.82 KiB)
316 Downloads/Views
V
vishalavalani
Any updates on this?? I am really struggling because of this bug...

Request you to help me on this..
GreyHead
Hi vishalavalani ,

I'm sorry, I can't replicate the error. I've installed the form in a module and checked that email addresses are submitted correctly. I passed a test through to an email and, as you can see, that is OK.


Bob
Attachments
20-08-2011 16-39-01.png
20-08-2011 16-39-01.png
(5.13 KiB)
3422 Downloads/Views
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
V
vishalavalani
Hello,

I am getting this error only when I used chronoform as a module in sidebar. Normally, it is working fine for me too.

Can you please put form in sidebar and then check? I did create a test form with just email as one field but it is also not working properly. [giving the same issue]

Request you to help me on this.

Regards,
Vishal
GreyHead
Hi Vishal,

I put the form into the ChronoForms module already. The location was in a sidebar but that shouldn't make any difference, it will behave the same way in any location on the page.

Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
C
chulerico
Hello,
exactly the same problem!!

THE FORM WORKS PERFECT but only in content area.

It never works in a module position, regardless you are using the module or the plugin in a custom html. It sends all the information without format. (the email without the @, the date without the //, etc.)

The bug is related to the module position, when you try to publish it out of the regular content area.

May be the template and not chronoforms???

thank you!!
GreyHead
Hi chulerico,

Are you using the ChronoForms module to display the form? We've seen this once or twice before but I'm not sure that we have a good answer :-(

By all means email or PM me the site URL and a SuperAdmin login and I'll take a quick look.

Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much