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Can't seem to get it to work

broberts , August 13 2008, 07:13
B
broberts 24
August 13 2008, 07:13 #11467
Installed ChronoConnect on 1.5.5. Compnents | Chrono Connectivity | Connections Manager | Add produces a display that just shows the 3 tabs (General, Legend, Admin Config) with General selected. Unfortunately nothing, i.e. no fields, are showing. (Sometimes they will flash up when the page is first displayed.) No fields when Legend tab selected. Fields are displayed on the Admin Config tab.
admin 28
August 13 2008, 12:27 #11475
Hi Broberts,

so you mean that all tabs are blanl except the Admin config tab ? when you select some othe rtab, does the page layout gets missed or so ? do you have GZip compression enabled at the joomla global config ?
Max
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broberts 24
August 13 2008, 16:34 #11484
I have a default Joomla install on XAMPP, Vista 32. Unfortunately I won't be able to actually check the GZip compression setting for about 8 hrs.

When you click on New the three tabs appear. Occasionally I will see a form flash up and then disappear - tough to say but it appears to be the General tab fields. Regardless, if one clicks on the Legend tab, nothing appears to happen. However, if one clicks on the Admin Config tab that form appears. Clicking Save or Cancel does nothing, but it is possible to navigate elsewhere.
GreyHead 64
August 13 2008, 16:44 #11485
Hi broberts,

I just installed ChronoConnectivity on XAMPP on XP without any problem - I tested with GZip on and off. Doesn't exaclty help your problem but may narrow down the field a little.

Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
admin 28
August 13 2008, 16:56 #11486
Ok, please check the Gzip and if it didn't work still, try to reinstall ? if it didn't work again then let us know here

Cheers

Max
Max
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broberts 24
August 14 2008, 00:31 #11494
Gzip was off. I set it on. Then uninstalled and reinstalled the package. Same behavior, no joy.
admin 28
August 14 2008, 10:35 #11502
Can you see any type of JAVASCRIPT errors ?
Max
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broberts 24
August 15 2008, 00:26 #11537
No errors seen. Are they logged anywhere?
admin 28
August 15 2008, 00:35 #11538
in IE they appear on the bottom left and in FF with Firebug they appear on bottom right as a red icon!
Max
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broberts 24
August 15 2008, 01:13 #11541
Using IE 7. I don't see an error, just the regular messages when a page loads. But they do flash by fairly quickly.
admin 28
August 15 2008, 06:26 #11546
Hi, as long as it doesn't write "error on page" then its fine, can you try tp patch administrator/components/com_chronoconnectivity/admin.chronoconnectivity.html.php with the one attached ?
Attachments
admin.chronoconnectivity.html.zip
(4.33 KiB)
775 Downloads/Views
Max
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broberts 24
August 15 2008, 22:34 #11574
No joy I'm afraid. I installed the patch. Same behavior. By the way after clicking New clicking Cancel, Save or Apply does nothing.
admin 28
August 15 2008, 22:39 #11575
well, can you pm me some temp access to see this, definitely there is something wrong with the page HTML or JS
Max
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broberts 24
August 15 2008, 23:37 #11577
Unfortunately outside access to the machine it's on is not possible.
admin 28
August 16 2008, 12:23 #11584
I'm sorry but I can't help then, the issues you said means that there is either a JS error on page or HTML problem and the FORM tag doesnt exist and so the page will not save/apply..etc, which browser do you have ? can you try with FireFox 3 ?
Max
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broberts 24
August 16 2008, 20:19 #11590
Works in Firefox 3.0.1

Does not work on MS Internet Explorer v 7.0.6001.1800

Don't know it this helps you isolate the problem. IE 7 does not report any errors.
admin 28
August 16 2008, 21:14 #11591
well, this is a good news, sure this will help me fix the problem in the next release!

Regards,

Max
Max
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JulioCastro 16
September 01 2008, 23:27 #12415
It also happend with me. I couldn't make ChronoConnectivity work with IE7, but I was abble to use it with FF3.
admin 28
September 02 2008, 11:52 #12426
Hi Julio,

Attached is a fix for this issue :



Regards,

Max
Attachments
admin.chronoconnectivity.html.zip
(4.31 KiB)
863 Downloads/Views
Max
If your main question got answered then please mark the answer using the button!
Did you try the new ChronoForms7 ? if yes then please send us your comments!!
J
JulioCastro 16
September 02 2008, 23:27 #12471
This entirely solves the problem!!!!

Really!!! Really Really fast support!!!!