Forums

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I bought the elastic 1200 day. But when I try to validat, I get this error.

Hi Nebreg,
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I think that for the Elastic subscription you need to enter the key directly in the Forms Manager > Validation tab on your site.
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Bob

Thank you for your reply.
It was the first thing I tried to do but it didn't work. So I tried to get a generated key from ChronoEngine.com.

Try to access http://www.chronoengine.com/chronoforms/download and download the necessary packages, so, install it manually.
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I thought that Joomla could identify the outdated version of the CF or CC, and request updating it through the 'EXTENSION> MANAGE>
UPDATE' menu, automatically, but it did not happen.
In the end, the manual update solved my problem and the elastic field appeared on the validate screen.
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Mauro

Mauro,
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I just had a similar problem to this - except for a classic subscription, not elastic.
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After reading that your manual update to ChronoForms solved this, I realised that it was because of the incorrect XML file telling Joomla to update ChronoConnectivity to version 6.0.8 - even though the latest version is 6.0.7
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This update must have undone the update that ChronoForms did! So when I re-installed the latest ChronoForms I was able to validate ChronoConnectivity.
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Thought I'd post this in case anyone else is having trouble validating - I've been trying for ages, and hadn't been able to get a response from anyone at ChronoEngine.
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N.