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Spaces in text and html code in received mail

ttwbchrono , August 29 at 10:47
T
ttwbchrono
Hi,
Received mails have spaces in the text and html tags in the mail. How is that possible? Can you help me out?
Kind regards,
RaoulSchermafdruk_2018-08-29_12.38.03.png
GreyHead
Hi Raoul,
What is the HTML in the Email template - that might give a clue?
Also please try adding a debugger action to the on submit event and copy and paste the debugger output here.
Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
T
ttwbchrono
Hello Greyhead,
The data is automated added tot the Email template. Where can I find the debugger action?
<table width="100%" cellpadding="3" cellspacing="3" border="0" class="ui table">​
​<tr><td width="30%" valign="top" align="right"><strong>Voornaam</strong></td><td width="70%" valign="top" align="left">{data:Voornaam}</td></tr>​
​<tr><td width="30%" valign="top" align="right"><strong>Achternaam</strong></td><td width="70%" valign="top" align="left">{data:achternaam}</td></tr>​
​<tr><td width="30%" valign="top" align="right"><strong>Organisatie</strong></td><td width="70%" valign="top" align="left">{data:organisatie}</td></tr>​
​<tr><td width="30%" valign="top" align="right"><strong>Functie</strong></td><td width="70%" valign="top" align="left">{data:functie}</td></tr>​
​<tr><td width="30%" valign="top" align="right"><strong>E-mailadres</strong></td><td width="70%" valign="top" align="left">{data:emailadres}</td></tr>​
​<tr><td width="30%" valign="top" align="right"><strong>Telefoonnummer</strong></td><td width="70%" valign="top" align="left">{data:telefoonnummer}</td></tr>​
​<tr><td width="30%" valign="top" align="right"><strong>Ik wil graag de nieuwsbrief ontvangen</strong></td><td width="70%" valign="top" align="left">{data:nieuwsbrief}</td></tr>​
​<tr><td width="30%" valign="top" align="right"><strong>Ik ga akkoord met de privacy policy van Motivaction</strong></td><td width="70%" valign="top" align="left">{data:ik_ga_akkoord_met_de_privacy_policy_van_motivaction}</td></tr>​
​</table>
GreyHead
Hi Raoul,
The Debugger is an action you can add and enable in the Setup tab.
The HTML looks good and there is no sign of extra spaces so the problem may be with the data - perhaps something about character sets.
Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
T
ttwbchrono
That could be something. How can I check if the right character set is used?
GreyHead
Hi Raoul,
I don't see any sign of any missing code or extra spaces in either of the emails in the Debugger output :-(
Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
T
ttwbchrono
Hi Greyhead,
Hmmm where tot search now? I deleted debugger because of sensitive data in it.
regards,
Raoul
GreyHead
Hi Raoul,
Check the source HTML of one of the emails you have received and see if you can see exactly what is there.
Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
T
ttwbchrono
p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px Menlo}​
​p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px Menlo; min-height: 13.0px}​
​span.Apple-tab-span {white-space:pre}​

Delivered-To: raoul@totoweb.nl

Received: by 2002:ab0:1b44:0:0:0:0:0 with SMTP id n4-v6csp790070uai;

&nbsp; &nbsp; &nbsp; &nbsp; Wed, 29 Aug 2018 08:33:25 -0700 (PDT)

X-Google-Smtp-Source: ANB0Vdb7kj0cp2srEtw/VRy3u83cixoVbwf+Qnzd0Jrs6AuS2Tu/TFX1x+ZT+dGVBbH6xzcN4i2X

X-Received: by 2002:a50:ae62:: with SMTP id c89-v6mr8041725edd.128.1535556805896;

&nbsp; &nbsp; &nbsp; &nbsp; Wed, 29 Aug 2018 08:33:25 -0700 (PDT)

ARC-Seal: i=1; a=rsa-sha256; t=1535556805; cv=none;

&nbsp; &nbsp; &nbsp; &nbsp; d=google.com; s=arc-20160816;

&nbsp; &nbsp; &nbsp; &nbsp; b=SsNDMGtLA4z1YME4FFH0+0efIw/Eqw4j04ryMg2qJYvrvFVh2kupOz2zXIkBRea3QU

&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; 7B0PpE1SzGQf2QBgyHjksPTf4sSsx0WpBf0s+lPeZtaCaeTOL1TLYa0108HTzfQqxu1m

&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; dman7yUtW/2YJUmb5Jo+GdEESktFJwSGW+lEbyImKic7q0SbWWzRndSGYYHyzpgPYitE

&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; 7/81F1KCRGF0WYhrAerRyfGBU+z2wml87ldP3daP/rvTcdEHuvvk0QU55Df9FTb0/h4o

&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; scYv3A1c6rwQlsUGHFmW/asa5WyRdRti0X3rWGe5wg7yrTe1ovLGru91fRcwj4QbOofV

&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; jzjw==

ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;

&nbsp; &nbsp; &nbsp; &nbsp; h=content-transfer-encoding:mime-version:message-id:from:date:subject

&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; :to:arc-authentication-results;

&nbsp; &nbsp; &nbsp; &nbsp; bh=i/S9P+XhQ4XZVJkVij3r2bEyAuOh4TQbdc+B8tAdNo0=;

&nbsp; &nbsp; &nbsp; &nbsp; b=TxHi7kOlCbqVDPyjGsOxSx9+E2TScEyzYv4BtviNeA4JHK3f6FupJM+8FN2uA5t9bi

&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; 1cLYESOrbOwp0ljObWWzBIGiXEIw9/ziEEI0bhOCC4lz9l7W1Eae4F2LvJFBgIrvG7+Z

&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; 33lvnsLLdulnfL8R5foG7sEM9y9r97GaeGkdkHIXteH/bKnHYSknagr95xhK6i211Qjj

&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; Ykj9WrRZ0lJSJEkRHvAgQaIWu0iEDM+a2Zt5ovRkMDgkfB9krJzgDaTZA9Z5DcZq9uop

&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; R/v1pK79AhOhUjQiWk0aXZjBMjIIlpQEJWCKmUR4i7ubr5HmzeJh+Svj6ihiieJ1eRo+

&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; oiLw==

ARC-Authentication-Results: i=1; mx.google.com;

&nbsp;&nbsp; &nbsp; &nbsp; spf=pass (google.com: domain of info@xxx.nl designates 2001:1460:1:0:1c00:bcff:fe00:100 as permitted sender) smtp.mailfrom=info@motivaction.nl

Return-Path: <info@motivaction.nl>

Received: from filter4a.spamservice.nl (filter4a.spamservice.nl. [2001:1460:1:0:1c00:bcff:fe00:100])

&nbsp; &nbsp; &nbsp; &nbsp; by mx.google.com with ESMTPS id p91-v6si1935660edd.11.2018.08.29.08.33.25

&nbsp; &nbsp; &nbsp; &nbsp; for <raoul@totoweb.nl>

&nbsp; &nbsp; &nbsp; &nbsp; (version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);

&nbsp; &nbsp; &nbsp; &nbsp; Wed, 29 Aug 2018 08:33:25 -0700 (PDT)

Received-SPF: pass (google.com: domain of info@xxx.nl designates 2001:1460:1:0:1c00:bcff:fe00:100 as permitted sender) client-ip=2001:1460:1:0:1c00:bcff:fe00:100;

Authentication-Results: mx.google.com;

&nbsp;&nbsp; &nbsp; &nbsp; spf=pass (google.com: domain of info@xxx.nl designates 2001:1460:1:0:1c00:bcff:fe00:100 as permitted sender) smtp.mailfrom=info@motivaction.nl

Received: from v38063.2is.nl ([62.221.208.248])

&nbsp;&nbsp;by filter4.spamservice.nl with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256)

&nbsp;&nbsp;(Exim 4.89)

&nbsp;&nbsp;(envelope-from <info@xxx.nl>)

&nbsp;&nbsp;id 1fv2TE-00015R-31

&nbsp;&nbsp;for raoul@totoweb.nl; Wed, 29 Aug 2018 17:33:25 +0200

Received: (qmail 23161 invoked by uid 10002); 29 Aug 2018 17:33:23 +0200

To: i.menting@xxx.nl, k.slootman@xxx.nl,

&nbsp; contactteam@xxx.nl, i.rigter@xxx.nl, raoul@xxx.nl

Subject: [download] Mentality brochure

Date: Wed, 29 Aug 2018 17:33:23 +0200

From: Motivaction International <info@xxx.nl>

Message-ID: <01f308edaef80e57cfc96d5d423b01fa@www.xxx.nl>

MIME-Version: 1.0

Content-Type: text/html; charset=utf-8

Content-Transfer-Encoding: quoted-printable

X-PPP-Message-ID: <153555680371.23156.530815106254258907@v38063.2is.nl>

X-PPP-Vhost: xxx.nl

X-Originating-IP: 62.221.208.248

X-SpamExperts-Domain: 2is.nl

X-SpamExperts-Username: 62.221.208.248

Authentication-Results: spamservice.nl; auth=pass smtp.auth=62.221.208.248@2is.nl

X-SpamExperts-Outgoing-Class: ham

X-SpamExperts-Outgoing-Evidence: Combined (0.27)

X-Recommended-Action: accept

X-Filter-ID: EX5BVjFpneJeBchSMxfU5mmQ4fdTEQJ21RpuH7o2JDN602E9L7XzfQH6nu9C/Fh9KJzpNe6xgvOx

&nbsp;q3u0UDjvO5Zsw91Hp6PJVdXo5Ykguwa7m2vvqhPG0GLqec+czW9Th5CT8R+kdKwNEUkmosxwxZ8j

&nbsp;cRWGrGPw27W+gUvIvJNVr8eP+Wmp/y/AB2KysgGDKUbFlWV74iTuBLeFBd03ucugGiY0JVptipib

&nbsp;vNgzl+7D6kl279TnLqYAewew3OfAY1iESGJ+EBasMqmZkkFqfxrDr0cJJpOv+LTkhDH6DXqBaQIi

&nbsp;fdaGzMoXcgXnOXfsRAwX31WVY5lWjWxuGSRuxbsMviT8R7xGdJ+e62qWNqM13hkFxDJMNadt02nv

&nbsp;6S4PptBB9icD2fnZzw/HNF6wGm/P3Q658NtotfOVlwP9Y9eFawnHsNe4btxo5u3Mcxlsi83US7eC

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&nbsp;V4RY+uWls+9wLRbXuJ27qwPiG77RlB1oqlzsN7KI5CvdRNkWd9PsvUj7VKiY4FjrAtOaWi0AoX1W

&nbsp;uICbmsF/StuEh+50c+iJoAR32z0PiRxwEiTVJqDh0qKoKsXx5lmXWeYIyPAGz8Miifc9p1x1AKIM

&nbsp;LP3olv06V2pGhf4EEin4PaCPZYyOfpYu33XEOtM9uVRUULjZy5BuXtWo6FGBY9Pmbg52pYx0TRvg

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&nbsp;DHZzGBAiCeuHbrg=

X-Report-Abuse-To: spam@filter6.xx.nl

<table width=3D"100%" cellpadding=3D"5" cellspacing=3D"3" border=3D"0" clas=

s=3D"ui table"><tr><td width=3D"30%" valign=3D"top" align=3D"right"><strong=

>Voornaam</strong></td><td width=3D"70%" valign=3D"top" align=3D"left">Raou=

l</td></tr><tr><td width=3D"30%" valign=3D"top" align=3D"right"><strong>Ach=

ternaam</strong></td><td width=3D"70%" valign=3D"top" align=3D"left">Alders=

e Baas</td></tr><tr><td width=3D"30%" valign=3D"top" align=3D"right"><stron=

g>Organisatie</strong></td><td width=3D"70%" valign=3D"top" align=3D"left">=

Totoweb</td></tr><tr><td width=3D"30%" valign=3D"top" align=3D"right"><stro=

ng>Functie</strong></td><td width=3D"70%" valign=3D"top" align=3D"left">Eig=

enaar</td></tr><tr><td width=3D"30%" valign=3D"top" align=3D"right"><strong=

>E-mailadres</strong></td><td width=3D"70%" valign=3D"top" align=3D"left">t=

icket@xxx.nl</td></tr><tr><td width=3D"30%" valign=3D"top" align=3D"rig=

ht"><strong>Telefoonnummer</strong></td><td width=3D"70%" valign=3D"top" al=

ign=3D"left">+31629533874</td></tr><tr><td width=3D"30%" valign=3D"top" ali=

gn=3D"right"><strong>Ik wil graag de nieuwsbrief ontvangen</strong></td><td=

&nbsp;width=3D"70%" valign=3D"top" align=3D"left"></td></tr><tr><td width=3D"30%=

" valign=3D"top" align=3D"right"><strong>Ik ga akkoord met de privacy polic=

y van Motivaction</strong></td><td width=3D"70%" valign=3D"top" align=3D"le=

ft">1</td></tr></table>

T
ttwbchrono
There it is. On the place of the spaces there is a =
GreyHead
Hi ttwbchchrono,
All the 3Ds there suggest that the email is being encoded as 'Quoted printable' see this StackOverFlow answer. I don't think that ChronoForms is doing that - at least I've never seen mention of it.
It looks as though there is a spam service in use - could that be altering the HTML?
Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much