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Mail template - Mail result

vanzini , May 31 at 16:15
V
vanzini
Hallo, I am farily new to Chronoforms v6 (this kind of problem being able to edit the code does not exist on v5 - pitty this is not available on v6)
I have a simple form - Email with Auto template (entered recipient, subject and send as HTML
what I get is looks like attached
'=' placed all over and layout out of control !
I have also cancelled and recreated the form just in case - but still the same result.
GreyHead
Hi vanzini,
Can you copy and paste the HTML source of the email here - that might give some clues.
You can add custom HTML in the CFv6 Email action in the Body box or in the Auto Template tab - there you can set a single row in the Body section that will be repeated for each entry in the form data (at least I think that is how it works).
Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
V
vanzini
Hi Bob,
with CF v5 I used autotemplate in order to have a base that works and then made layout changes manually from there.​
​with CF v6 I no longer have a visible template.​
​​
​if I enter my own template like following​
​<table>​
​<tr><td>Nome</td><td>{nome}</td></tr>​
​<tr><td>Azienda</td><td>{azienda}</td></tr>​
​<tr><td>Email</td><td>{email}</td></tr>​
​<tr><td>Telefono</td><td>{tel}</td></tr>​
​<tr><td>Sono interessato:</td>​
​<td>{sono interessato}</td></tr>​
​<tr><td>messaggio</td><td>{msg}</td></tr>​
​</table>​
​​
​I get this as a result:​
​Nome {nome}​
​Azienda {azienda}​
​Email {email}​
​Telefono {tel}​
​Sono interessato: {sono interessato}​
​messaggio {msg}​
​Nome {nome}​
​Azienda {azienda}​
​Email {email}​
​Telefono {tel}​
​Sono interessato: {sono interessato}​
​messaggio {msg}​
​Nome {nome}​
​Azienda {azienda}​
​Email {email}​
​Telefono {tel}​
​Sono interessato: {sono interessato}​
​messaggio {msg}​
​Nome {nome}​
​Azienda {azienda}​
​Email {email}​
​Telefono {tel}​
​Sono interessato: {sono interessato}​
​messaggio {msg}​
​Nome {nome}​
​Azienda {azienda}​
​Email {email}​
​Telefono {tel}​
​Sono interessato: {sono interessato}​
​messaggio {msg}​
​Nome {nome}​
​Azienda {azienda}​
​Email {email}​
​Telefono {tel}​
​Sono interessato: {sono interessato}​
​messaggio {msg}​
​Nome {nome}​
​Azienda {azienda}​
​Email {email}​
​Telefono {tel}​
​Sono interessato: {sono interessato}​
​messaggio {msg}​
​188.218.222.199 ​
​​
​if I leave it to Auto template I get the following:​
​​
​Oggetto: Richiesta da Hosting per Aziende​
​​
​Nome Nome​
​Azienda<= /strong> Azienda​
​Email rl@compsys.it​
​<= /tr>​
​Telefono 564987456124515= 4​
​ ​
​Messaggio​
​messaggio messaggio = ​
​Accons= ento al trattamento dei dati personali per le finalità​
​al punto A d= ell' INFORMATIVA PRIVACY​
​1​
​188.218.222.199 ​
​​
​I hope this information is of any help to explain myself - I have all run ok with CF v5 (https://risto360.it) as well as CF v6 (https://compsys.it)​
​​
​ever so grateful​
GreyHead
Hi vanzini,
In your mail reader please view the HTML of the email and copy and paste that here.
As you can see the Auto Template > Body section repeats whatever is in there for each form entry.
Please try putting the <table> tabs in the Header and Footer boxes and just this in the Body
<tr><td>{label}</td><td>{value}</td></tr>
OR include your code in the General > Body box.
Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
V
vanzini
ok like this the layout is ok - but the lines get repeated serveral times and most important the value only show s the label id - not the entered value itself.
only with autotemplate I get this email result - this brings up the values entered only ones - but in strange way ( '=' appearing all over )​
​​
​and by putting the table tabs into the General Body box - things go better somehow - showing this first line ?? followed by the labels with the values

*********************************

Nome{nome} Azienda{azienda} Email{email} Telefono{tel} Sono interessato: {sono interessato} messaggio{msg}

Nome

pppppppppppppp

Azienda

oooooooooooo

Email

rl@compsys.it

Telefono

8456184651325461

Messaggio

ttttttttttttttttttttttt

Acconsento al trattamento dei dati personali pe= r le finalità
al punto A dell' INFORMATIVA = PRIVACY

1

188.218.222.199

************************************************​
​what really puzzles me is that I have a similarinstallation/s with no problems - same kind of everything including template ​
​is there some thing that conflicts the forms ?
Attachments
mail.png
mail.png
(13.23 KiB)
82 Downloads/Views
mail.png
mail.png
(13.23 KiB)
81 Downloads/Views
GreyHead
Hi vanzini,
Clearly something is affecting the layout but I can't tell what that is from the information posted here.
Please take a Form Backup using the icon in the Forms Manager and post it here so I can take a closer look.
Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
V
vanzini
Hello Bob,
uploaded backup -
many many thanks in advance for looking into this for me.
Attachments
rich-i_05_Jun_2018_16_56_12.cf6bak
(15.7 KiB)
36 Downloads/Views