Buy Now
Sign in

Mail template - Mail result

vanzini , May 31 2018, 16:15
V
vanzini 15
May 31 2018, 16:15 #378068
Hallo, I am farily new to Chronoforms v6 (this kind of problem being able to edit the code does not exist on v5 - pitty this is not available on v6)
I have a simple form - Email with Auto template (entered recipient, subject and send as HTML
what I get is looks like attached
'=' placed all over and layout out of control !
I have also cancelled and recreated the form just in case - but still the same result.
GreyHead 64
June 01 2018, 19:43 #378087
Hi vanzini,
Can you copy and paste the HTML source of the email here - that might give some clues.
You can add custom HTML in the CFv6 Email action in the Body box or in the Auto Template tab - there you can set a single row in the Body section that will be repeated for each entry in the form data (at least I think that is how it works).
Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
V
vanzini 15
June 04 2018, 13:08 #378130
Hi Bob,
with CF v5 I used autotemplate in order to have a base that works and then made layout changes manually from there.
with CF v6 I no longer have a visible template.

if I enter my own template like following
<table>
<tr><td>Nome</td><td>{nome}</td></tr>
<tr><td>Azienda</td><td>{azienda}</td></tr>
<tr><td>Email</td><td>{email}</td></tr>
<tr><td>Telefono</td><td>{tel}</td></tr>
<tr><td>Sono interessato:</td>
<td>{sono interessato}</td></tr>
<tr><td>messaggio</td><td>{msg}</td></tr>
</table>

I get this as a result:
Nome {nome}
Azienda {azienda}
Email {email}
Telefono {tel}
Sono interessato: {sono interessato}
messaggio {msg}
Nome {nome}
Azienda {azienda}
Email {email}
Telefono {tel}
Sono interessato: {sono interessato}
messaggio {msg}
Nome {nome}
Azienda {azienda}
Email {email}
Telefono {tel}
Sono interessato: {sono interessato}
messaggio {msg}
Nome {nome}
Azienda {azienda}
Email {email}
Telefono {tel}
Sono interessato: {sono interessato}
messaggio {msg}
Nome {nome}
Azienda {azienda}
Email {email}
Telefono {tel}
Sono interessato: {sono interessato}
messaggio {msg}
Nome {nome}
Azienda {azienda}
Email {email}
Telefono {tel}
Sono interessato: {sono interessato}
messaggio {msg}
Nome {nome}
Azienda {azienda}
Email {email}
Telefono {tel}
Sono interessato: {sono interessato}
messaggio {msg}
188.218.222.199

if I leave it to Auto template I get the following:

Oggetto: Richiesta da Hosting per Aziende

Nome Nome
Azienda<= /strong> Azienda
Email rl@compsys.it
<= /tr>
Telefono 564987456124515= 4

Messaggio
messaggio messaggio =
Accons= ento al trattamento dei dati personali per le finalità
al punto A d= ell' INFORMATIVA PRIVACY
1
188.218.222.199

I hope this information is of any help to explain myself - I have all run ok with CF v5 (https://risto360.it) as well as CF v6 (https://compsys.it)

ever so grateful
GreyHead 64
June 04 2018, 13:20 #378132
Hi vanzini,
In your mail reader please view the HTML of the email and copy and paste that here.
As you can see the Auto Template > Body section repeats whatever is in there for each form entry.
Please try putting the <table> tabs in the Header and Footer boxes and just this in the Body
<tr><td>{label}</td><td>{value}</td></tr>
OR include your code in the General > Body box.
Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
V
vanzini 15
June 04 2018, 14:33 #378143
ok like this the layout is ok - but the lines get repeated serveral times and most important the value only show s the label id - not the entered value itself.
only with autotemplate I get this email result - this brings up the values entered only ones - but in strange way ( '=' appearing all over )

and by putting the table tabs into the General Body box - things go better somehow - showing this first line ?? followed by the labels with the values

*********************************

Nome{nome} Azienda{azienda} Email{email} Telefono{tel} Sono interessato: {sono interessato} messaggio{msg}

Nome

pppppppppppppp

Azienda

oooooooooooo

Email

rl@compsys.it

Telefono

8456184651325461

Messaggio

ttttttttttttttttttttttt

Acconsento al trattamento dei dati personali pe= r le finalità
al punto A dell' INFORMATIVA = PRIVACY

1

188.218.222.199

************************************************
what really puzzles me is that I have a similarinstallation/s with no problems - same kind of everything including template
is there some thing that conflicts the forms ?
Attachments
mail.png
mail.png
(13.23 KiB)
133 Downloads/Views
mail.png
mail.png
(13.23 KiB)
128 Downloads/Views
GreyHead 64
June 05 2018, 14:53 #378160
Hi vanzini,
Clearly something is affecting the layout but I can't tell what that is from the information posted here.
Please take a Form Backup using the icon in the Forms Manager and post it here so I can take a closer look.
Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
V
vanzini 15
June 05 2018, 14:57 #378161
Hello Bob,
uploaded backup -
many many thanks in advance for looking into this for me.
Attachments
rich-i_05_Jun_2018_16_56_12.cf6bak
(15.7 KiB)
51 Downloads/Views