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keep getting thesse errors: You have entered a wrong verification code!

Polleke , April 09 at 16:09
P
Polleke
Hi,
i keep getting thesse errors : You have entered a wrong verification code!
The forms are quit simple but just cannot get the captcha to work.
i inserted a backup from the forms with the error.
Can you help?
regards Jan
P
Polleke
removed the backup. This was public.
GreyHead
Hi Polleke,
The form works OK when I restore it. Do you have caching enabled on your site? That will prevent the Captcha from working correctly as it needs a freshly generated code.
Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
P
Polleke
Hi Bob,
euh... I think caching is on. Ho do i see that?
Jan
P
Polleke
chronoform_03.JPG
Attachments
chronoform_03.JPG
chronoform_03.JPG
(23.48 KiB)
69 Downloads/Views
P
Polleke
Hi Bob,
i noticed that it only works after a refresh of the captchacode. Every first time i get the error.
regards Jan
GreyHead
Hi Jan,
Hmmm . . . that does sound like a caching problem - even though caching is off :-(
Can you try a little test form using the Google NoCaptcha option - that is not blocked by caching and might be a better solution.
Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
P
Polleke
Hi Bob,
sorry fo my late reaction.
Where can i find NoCaptcha. I only see captcha and Recaptcha.
regards Jan
GreyHead
Hi Jan,
If you don't see the Load and Check Google NoCaptcha actions in the Setup tab please upgrade to the latest release of CFv5.
Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
P
Polleke
Hi Bob,
i was afraid you where going to say that because these are the version i have. Are they not the latest ?
chronoform_04.JPG
regards Jan
Attachments
chronoform_04.JPG
chronoform_04.JPG
(31.18 KiB)
44 Downloads/Views
GreyHead
Hi Jan,
Yes, that is the latest release and you should see this:
2018-04-12_11-34-54.png
Bob
Attachments
2018-04-12_11-34-54.png
2018-04-12_11-34-54.png
(38.78 KiB)
47 Downloads/Views
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
P
Polleke
I found them. So i am going to experiment.
P
Polleke
Hi Bob,
what do i do in the designer tab. Should i use captcha or recaptcah, becaus i do not have nocaptch in this TAB.
regards Jan
GreyHead
Hi Jan,
Use ReCaptcha - that works for both the old and new Google versions. (The Captcha element is just for the ChronoForms captcha.)
Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
P
Polleke
Works very fine. And just what we need.
Thanks so much for helping.
regards Jan