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Hi.

I purchased a key for ChronoForms, and input the key on the backend. I received the "Validated successfully." message.

However I still have the "One element is not displayed on the frontend because the extension is not validated." message a number of times on the frontend.

I have cleared the forms cache. I have cleared/isn't enabled the global cache.

What is wrong?

Hi Enoo,

Which Chronoforms version ? do you have the latest update ?

Best regards

I'm running ChronoForms6. I believe it is the latest version.

Name Location Type Version
ChronoengineGcore2 Site Plugin 1
ChronoForms6 Administrator Component 6.0.15
ChronoForms6 Site Module v6.0.1
Chronoforms6 Site Plugin V6.0
ChronoForms6 Package Site Package 6

Any ideas why the component is failing to validate correctly? The form was working correctly using the trial option and then when I purchase a key and try to validate the component it stops working. Slightly frustrated.

Hi Enoo,

Can you still see the validation notice in the admin area ?

Could you please send me a message using the "Contact" page so that I can check your website ? normally there should be no problems but maybe there is a conflict some where.

Best regards