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cannot open chronoforms 4 backend

aschi_meyer@hispeed.ch , December 05 2017
Answered
A
aschi_meyer@hispeed.ch
Hi
On this website chronoforms 4 is running:
http://www.trachtenvereinigung.ch/dienstleistungen/marktplatz.html
I cannot open the chronoform backend, so I installed the new version.
Now I see, that I have running version 4 and 6 on my Joomla.
Can I update/migrate version 4?
Thanks and best regards
Aschi
GreyHead
Hi Aschi,

There is no automatic upgrade path from CFv4 to CFv6 - you would need to rebuild the forms.

What exactly is the problem with CFV4?

Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
A
aschi_meyer@hispeed.ch
Hi Bob
Thanks for your answer!
The problem with CFV4 is, that when I try to open the component in the backend, I get this url:
http://www.trachtenvereinigung.ch/administrator/index.php?option=com_chronoforms
but the page is blank.
Best regards
Aschi
GreyHead
Hi Aschi,

A blank page is often a sign of a PHP error, please try setting Site Error Reporting to Maximum temporarily and see if you get a more helpful message.

Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
A
aschi_meyer@hispeed.ch
Hi Bob
That is what I get:
Thanks Aschi

Warning: require_once(/home/httpd/vhosts/trachtenvereinigung.ch/httpdocs/administrator/components/com_chronoforms/versions/j3.8/admin.chronoforms.php): failed to open stream: No such file or directory in /home/httpd/vhosts/trachtenvereinigung.ch/httpdocs/administrator/components/com_chronoforms/admin.chronoforms.php on line 19

Fatal error: require_once(): Failed opening required '/home/httpd/vhosts/trachtenvereinigung.ch/httpdocs/administrator/components/com_chronoforms/versions/j3.8/admin.chronoforms.php' (include_path='.:/usr/share/pear:/usr/share/php') in /home/httpd/vhosts/trachtenvereinigung.ch/httpdocs/administrator/components/com_chronoforms/admin.chronoforms.php on line 19
A
aschi_meyer@hispeed.ch
In the folder versions I can find only
j3.0
j3.1
j3.2
j3.3
j3.4
db_updates.php
but no folder j3.8
GreyHead
Hi Aschi,

The simplest fix is to update to the current release of CFv4 where this has been fixed; OR you can make a copy of the j3.4 folder and re-name it j3.8

Bob
ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much
A
aschi_meyer@hispeed.ch
Hi Bod
Perfect, thanks a lot and best regards
Aschi