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Your ChronoForms installation on is not validated - Forms stopped working?

JamieKL , October 23 at 13:17
J
JamieKL

Hi guys,

All of a sudden my Chronoforms have stopped working. Can anyone help?

When I go into the backend it says "Your ChronoForms installation on www.invu.net is NOT validated." - would this be why?

The form is for an event registration and is now not working.

Thanks

admin

Hi Jamie,

No, the validation should not affect the form being working or not, how exactly it is not working ?

Best regards

Max
If your main question got answered then please mark the answer using the button!

J
JamieKL

We've had people say they submitted the form and we haven't received the emails. It has been working intermittently.

Also, if we have lost the emails - is there a way we can find form submissions? Is it saved to a database?

GreyHead

Hi JamieKL,

If you added a database table and added a DB Save action to the form then you should have an audit record of all submissions. There is no automatic record saved by ChronoForms - it is possible that there are some hints in the server logs.

It is most unlikely that ChronoForms is working intermittently - more likely that either some forms are not being submitted at all, or that some emails are being rejected by your mail service.

Bob

ChronoForms technical support
If you'd like to buy me a coffee or two, thank you very much