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emails not working correctly in

richarddhill , June 21 2017, 16:38
R
richarddhill 19
June 21 2017, 16:38 #369679
Hi,

I feel like someone stuck in a traffic jam going nowhere.

I have created a contact form with two email sends - one to the administrator of the site and one to the sender. The problem is that only one will ever send. Change the order and that one is received.

I ran the debugger which appears to show that both emails sent correctly. Check my inboxes and only one is ever there.

Can someone please advise what to do next before my head explodes?

Attached debug info.


Richard

Array
(
[google_nocaptcha6] => Array
(
[_success] => The NoCaptcha verification was successfull.
[var] => 1
)

[save_data7] => Array
(
[data] => Array
(
[created] => 2017-06-21 16:14:06
[user_id] => 0
[title] => mr
[first_name] => Richard
[last_name] => Hill
[email] => richardhill@i-labeling.com
[text9] => 01792 207022
[message] => This is a message
)

[_success] => Data saved successfully
[log] => Array
(
[0] => INSERT INTO `josmp_chronoengine_chronoforms_data_contact-john-weston-stretton` (`created`, `user_id`, `title`, `first_name`, `last_name`, `email`, `text9`, `message`) values ('2017-06-21 16:14:06', '0', 'mr', 'Richard', 'Hill', 'richardhill@i-labeling.com', '01792 207022', 'This is a message');
)

[var] => Array
(
[created] => 2017-06-21 16:14:06
[user_id] => 0
[title] => mr
[first_name] => Richard
[last_name] => Hill
[email] => richardhill@i-labeling.com
[text9] => 01792 207022
[message] => This is a message
[aid] => 52
)

)

[email8] => Array
(
[recipients] => Array
(
[0] => richardhill@i-webdesigner.co.uk
)

[subject] => John Weston Stretton Contact Form
[body] =>
<table width="100%" cellpadding="5" cellspacing="3" border="0" class="ui table"><tr><td width="30%" valign="top" align="right"><strong>Title</strong></td><td width="70%" valign="top" align="left">Mr.</td></tr><tr><td width="30%" valign="top" align="right"><strong>First name</strong></td><td width="70%" valign="top" align="left">Richard</td></tr><tr><td width="30%" valign="top" align="right"><strong>Last name</strong></td><td width="70%" valign="top" align="left">Hill</td></tr><tr><td width="30%" valign="top" align="right"><strong>Email address</strong></td><td width="70%" valign="top" align="left">richardhill@i-labeling.com</td></tr><tr><td width="30%" valign="top" align="right"><strong>Telephone</strong></td><td width="70%" valign="top" align="left">01792 207022</td></tr><tr><td width="30%" valign="top" align="right"><strong>Message</strong></td><td width="70%" valign="top" align="left">This is a message</td></tr></table>
[from_name] => The John Weston Stretton Charity
[from_email] => info@johnwestonstretton.org.uk
[reply_name] => The John Weston Stretton Charity
[reply_email] => info@johnwestonstretton.org.uk
[result] => the Mail sent successfully.
[var] => 1
)

[email2] => Array
(
[recipients] => Array
(
[0] => richardhill@i-labeling.com
)

[subject] => John Weston Stretton - Contact Us
[body] =>
<table width="100%" cellpadding="5" cellspacing="3" border="0" class="ui table"><tr><td width="30%" valign="top" align="right"><strong>Title</strong></td><td width="70%" valign="top" align="left">Mr.</td></tr><tr><td width="30%" valign="top" align="right"><strong>First name</strong></td><td width="70%" valign="top" align="left">Richard</td></tr><tr><td width="30%" valign="top" align="right"><strong>Last name</strong></td><td width="70%" valign="top" align="left">Hill</td></tr><tr><td width="30%" valign="top" align="right"><strong>Email address</strong></td><td width="70%" valign="top" align="left">richardhill@i-labeling.com</td></tr><tr><td width="30%" valign="top" align="right"><strong>Telephone</strong></td><td width="70%" valign="top" align="left">01792 207022</td></tr><tr><td width="30%" valign="top" align="right"><strong>Message</strong></td><td width="70%" valign="top" align="left">This is a message</td></tr></table>
[from_name] => The John Weston Stretton Charity
[from_email] => info@johnwestonstretton.org.uk
[reply_name] => The John Weston Stretton Charity
[reply_email] => info@johnwestonstretton.org.uk
[result] => the Mail sent successfully.
[var] => 1
)

)
admin 29
June 21 2017, 22:39 #369692
Hi Richard,

If the mail is marked as sent then it was sent, but there was a problem receiving it, please try to use different recipient addresses, or use a gmail address or check the spam filter.

Best regards,
Max