Forums

Hi to all.. And compliments for V6 in chronoforms and chronoconnectivity.

I need a little advice.
I build a simple form with a dropdown menu (id: sel_catalogue) and a submit button.
The dropdown is a single select with 2 option:

file_1.pdf=FILE 1

file_2.pdf=FILE 2

I would like use this form to guide and trace the user in downloading some file from server.

So, in SETUP SECTION -> SUBMIT AREA a put a EMAIL Action.
In attachment list, i try to insert images/CAST/CATAL/{data:sel_catalogue}

But the dubugger tell me that email could not be sent with the following error:

Array
(
    [chronoform] => CAST_DES_DOWNLOAD_CATALOGUE
    [event] => submit
    [sel_catalogue] => file_1.pdf
    [button2] => 
)

Array
(
    [email5] => Array
        (
            [recipients] => Array
                (
                    [0] => glc@xxxxxxxxx.com
                )

            [subject] => Catalogo
            [body] => Ciao.
<table width="100%" cellpadding="0" cellspacing="0" border="0" class="ui table"><tr><td width="30%" valign="top" align="right">Dropdown</td><td width="70%" valign="top" align="left"><strong>sca.pdf</strong></td></tr><tr><td width="30%" valign="top" align="right">File</td><td width="70%" valign="top" align="left"><strong></strong></td></tr></table>
            [files] => Array
                (
                    [0] => images/CAST/CATAL/file_1.pdf
                )

            [from_name] => METALDIVISION
            [from_email] => postmaster@xxxxxxxxx.com
            [result] => the Mail could not be sent.
            [var] => 
        )

)

But if i set, in the atachment list, the path without parameter images/CAST/CATAL/file_1.pdf, the mail is sent and delivered correctly.

Array
(
    [chronoform] => CAST_DES_DOWNLOAD_CATALOGUE
    [event] => submit
    [sel_catalogue] => file_1.pdf
    [button2] => 
)

Array
(
    [email5] => Array
        (
            [recipients] => Array
                (
                    [0] => glc@xxxxxxxxxxxx.com
                )

            [subject] => Catalogo
            [body] => Ciao.
<table width="100%" cellpadding="0" cellspacing="0" border="0" class="ui table"><tr><td width="30%" valign="top" align="right">Dropdown</td><td width="70%" valign="top" align="left"><strong>sca.pdf</strong></td></tr><tr><td width="30%" valign="top" align="right">File</td><td width="70%" valign="top" align="left"><strong></strong></td></tr></table>
            [files] => Array
                (
                    [0] => images/CAST/CATAL/file_1.pdf
                )

            [from_name] => METALDIVISION
            [from_email] => postmaster@xxxxxxxxx.com
            [result] => the Mail sent successfully.
            [var] => 1
        )

)

It's my mistake??

Sorry for my english

LUCA

Hello giacall,
I'm not a Chrono professional, but after checking your new post, I think that the following links may help:
How do I use the File Downloader action?
How can I format a file input?
How to post information from a Chronoform to ZoHo
What are the 'Easy Form' and 'Form' Wizards?
How can I add a mask to format a form input?
How can I add a file upload to my form?
How to use file uploads in my edit form ?
How can I edit uploaded files in a form?
How can I Upload Files in a Multi Page form?
How can I include files or code in a ChronoForm?
P.S: I'm just an automated service😉

Thank's Calculus00..

Unofrtunately.. this time.. Yoiu can not help me...😀😀😀

Hi Luca,

In the 2nd case, the attachment is delivered with the email ?

Best regards,
Max

Hi Max.
Thank's for replay.
Yes.. In the 2nd case.. The is delivered with the mail.
The only difference in the deugger is in the end of the same..
If I put in the attachment list the strin images/CAST/CATAL/{data:sel_catalogue} the debugger (at the end..) say

[from_name] => METALDIVISION
[from_email] => postmaster @[at] xxxxxxxxx [dot] com
[result] => the Mail could not be sent.
[var] =>

otherway, if i put in attachment list the string images/CAST/CATAL/file_1.pdf the debugger is :

[from_name] => METALDIVISION
[from_email] => postmaster @[at] xxxxxxxxx [dot] com
[result] => the Mail sent successfully.
[var] => 1

Hi Max..
Have you some news about my issue?

Thank's

Luca

Hi Luca,

Its not very secure to pass a file name in the form, please try the following:
change the dropdown options to this:

1=File1
2=file2

Add a "Switch" action before the email action, lets assume the name of the switch action is "switch123", in the "data provider" add: {data:sel_catalogue}, in the values setup add this:

1:file_1.pdf
2:file_2.pdf

Enable the "return result as var" setting.
Now in your email action attachments box, instead of using {data:sel_catalogue}, please use: {var:switch123}

Please try that and let me know.

Best regards,
Max

Hi Max.
Thank's for replay.
Unfortunately, the does not work.
The error is the same.
The {var:switch123} is passed correctly, but i receive the same error.
The debugger say:

Array
(
    [chronoform] => CAST_RICH_CATALOGUE
    [event] => submit
    [Salutation] => 
    [nome] => xx
    [cognome] => xx
    [email] => calloni.gianluca@xxx.com
    [sel_catalogue] => 2
    [secicon27] => 59157a3739c25
    [invia] => 
)

Array
(
    [email12] => Array
        (
            [recipients] => Array
                (
                    [0] => calloni.gianluca@xxx.com
                )

            [subject] => CAST-DES: Catalogue file_2.pdf
            [body] => HI fd fd.

Attached you can find the catalogue file_2.pdf.

Do not esitate to contact us for any further information.

Staff
            [files] => Array
                (
                    [0] => images/CAST-DES/CATALOGHI/file_2.pdf
                )

            [from_name] => CAST DESIGNER
            [from_email] => cast-des@xxx.it
            [result] => the Mail could not be sent.
            [var] => 
        )

)

Yesssss Max..
Thank's.. This work fine.
So.. When you deploy the next update, i must modify the form or i could leave it as is ?

Thank you

Hi Luca,

No problems!

No, this way should work fine now and after the update, but your original method should work fine after the update!

Best regards,
Max

Ok.
Thank's again

Luca