I'm using a "Redirect User" action to redirect a visitor to a specific page after submitting a form. This action is placed after an Email and DB Save action:
[IMG]http://i66.tinypic.com/70vo5i.png[/IMG]
Some visitors reach the redirect page without a mail is send and a record is saved in the database. Quite annoying because the data filled in in the form, is very imported. I'm curious how this is possible, anyone experienced the same issue?
Hi JBS,
ChronoForms processed the actions one after the other so there are two possibilities (a) the Email and DB Save are not running because there is some problem with the data or setup or (b) the form isn't submitting at all and the user is being redirected in some other way.
I've not seen this behaviour reported before as far as I recall, ChronoForms reliably does things in the specified order.
Bob
Hi Bob,
Thanks for your reply.
About 90% of the filled in forms is succesfully mailed and submitted to the database.
When a visitor filled in the form again with the same data, a mail is send and a record is saved to the database this time...
Quite strange 🙄
JBS
Hi JBS,
I think that they must be being redirected without the form ever submitting. What is on the redirect page? You could perhaps add something there to check that the data has been received?
Bob
Hi Bob,
The redirect page is a iDeal payment page that I cannot edit or add some code to..
The URL of this page is not public available or included on the website or something.
By the way, there is no reason for a visitor to try to reach the redirect page without submitting a filled in form.
After more then 10 times in multiple browsers, I can not reach the redirect page without a properly send mail and saved record in de database... But a few others... Are able to do that.
JBS
Hi JBS,
How exactly do you know that they got to the iDeal page without the DB or Email being triggered?
Bob
PS I have a Molly action for CFv5 if that is what you are using here.
Hi Bob,
Because they do the payment, but no corresponding mail/database records is found on/about that time.
No multiple payments every hour, so easy to match mail/database record and the payment.
Yeah, using Mollie for the iDeal transaction. I'm not sure where I can find the Mollie action for CFv5?
I have tried the Mollie action, but can not use this one with their paymentlink feature.
Just upgraded to v5 for now🙂
