Can't restore the form

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Can't restore the form

Postby smetal on Sun May 25, 2008 9:57 pm

I needed to upgrade my client's site and I created a back up of the current forms. I then uninstalled chronoforms and installed the latest version. I clicked on restore form, selected the backup form, but when I went to upload it nothing showed up. It is critical that I get these forms up and working as soon as possible. Thank you in advance.
smetal
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Re:Can't restore the form

Postby smetal on Sun May 25, 2008 10:20 pm

I tried restoring the forms on my personal site and I have no issues. So, I'm thinking that it's more of a permissions issue. Something to do with the server or something. What folder does the restore forms try to access?
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Re:Can't restore the form

Postby GreyHead on Mon May 26, 2008 6:19 am

Hi smetal,

It tries to upload the backup file to 'root'/cache

You can check if this is writable from Help | System Info | Directory Permissions (provided you have Super Admin access).

You can get the files back manually by opening them in a text editor and using copy & paste into a new form; or by backing up and restoring the corresponding records from jos_chrono_contact.

Bob
Bob Janes
info at greyhead.net
ChronoForms Support If you like ChronoForms please vote or post a review at Joomla.org
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Re:Can't restore the form

Postby smetal on Tue May 27, 2008 2:14 am

Bob,

Thanks for the prompt response. All I needed to do was chmod that folder and it worked. Thanks again for all of your help.
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