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I created this form on a joomla 1.0.15 site

http://www.colvinrunpto.org/index.php?option=com_chronocontact&chronoformname=fun_run_registration

It is a simple form and seems to be working for most people. However a few people have complained that it "locks up" their computer.

Do you know of anything that could be causing this? I put a simple js print button on the bottom in case they want to print and mail instead, but was hoping maybe this is something that can be fixed, or you can look at my code and tell me why it may be happening.

Code: Select all

<h3 align="center">Colvin Fun Run<br>1432 Towlston Road, Vienna, VA 22182<br>
May 17, 2008</h3>
<p align="center"><b>Registration Deadline is FRIDAY, MAY 2</b></p>
<p align="center">Checks for t-shirts must be received by May 14 at:<br>
Colvin Run Elementary School, Front Office<br>
Attention Erica Glembocki<br>
1400 Trap Road, Vienna, VA 22182</p>
  <i><b>Please fill out one form for each participant.</b></i></p>
  <p>Name of Runner:  <input type="text" name="name" size="40"><br>
  Male: <input type="checkbox" name="Male" value="On">     
  Female:  <input type="checkbox" name="Female" value="On"></p>
  <p>Street Address:  <input type="text" name="address" size="40"></p>
  <p>City:  <input type="text" name="city" size="40"> </p>
  <p>State: 
  <input type="text" name="state" size="4" value="VA">   Zip: 
  <input type="text" name="zip" size="15"></p>
  <p>Telephone:  <input type="text" name="telephone" size="40"> </p>
  <p>Mobile Phone:  <input type="text" name="cell_phone" size="40"></p>
  <p>Email Address:  <input type="text" name="email" size="40"></p>
  <p>Adult:  <input type="radio" value="Adult" checked name="adult">     
  Student:  <input type="radio" name="student" value="Student">  If student
  please enter grade  <select size="1" name="student_grade">
  <option selected>n/a</option>
  <option>K</option>
  <option>1</option>
  <option>2</option>
  <option>3</option>
  <option>4</option>
  <option>5</option>
  <option>6</option>
  <option>7</option>
  <option>8</option>
  <option>9</option>
  <option>10</option>
  <option>11</option>
  <option>12</option>
  <option>College</option>
  </select></p>
  <p>Name of Charity Organization you will be supporting: 
  <input type="text" name="charity" size="40"></p>
   <p>This charity is most closely related to: 
  <select size="1" name="charity_type">
  <option>Environment</option>
  <option>Health Concerns</option>
  <option>Animal Welfare</option>
  <option>Service</option>
  </select></p>
  <p>May your charity be listed on t-shirt? 
  <select size="1" name="charity_on_shirt">
  <option selected>Yes</option>
  <option>No</option>
  </select></p>
  <p>I would like to order a t-shirt for $8. <select size="1" name="order_tshirt">
  <option selected>Yes</option>
  <option>No</option>
  </select><br>
  I will send my check made out to COLVIN RUN PTO to CRES Front Office
  by May 14. </p>
  <p>Choose t-shirt size:   <select size="1" name="tshirt_size">
  <option>YM</option>
  <option>YL</option>
  <option>AS</option>
  <option>AM</option>
  <option>AL</option>
  <option>AXL</option>
  </select>  T-shirts will be available for pick-up on race day. </p>
  <h3>Liability waiver:</h3>
  <p>Please read and indicate your acceptance below.<br>
  I know ...end disclaimer </p>
  <p><input type="checkbox" name="waiver" value="ON">  I have read
  the above and indicate my electronic signature and
  acceptance of this waiver.</p>

  <p><input type="submit" value="Submit" name="Submit"></p>
<form><input type="button" value=" Print this page "
onclick="window.print();return false;" /></form>

Any help would be appreciated.

Thank you, Cheryl M.
PS I'm not sure if this is a bug, so I hope I didn't post in wrong place!

Hi all,

I'm having the same problem as cjmicro except it's consistent for me.

Here's my test form url: http://www.ebetalent.com/component/opti ... temid,118/

Once the user clicks the Submit button, the page gets stuck but eventually does process. I've tried it both with Image Verification On and Off thinking that might have been the culprit but the result is the same.

I have the previous version of ChronoContact running on another site with no problems. But this one is very slow and I've removed all field verifications too so it's very basic.

Any tips or suggestions are appreciated!

Quel,

I just went to your site and tested your form and did not have any issues (hope you don't mind, you will get a test submission from me!)

I am on IE7.

By the way, another issue I have is that last checkbox on my form is supposed to be required/validated, but that is the only field I can't seem to get validation to work on.

Cheryl

Hi Quel,

If it gets stuck when they click the submit button then the problem isn't with the form code but with the server processing of the results - or most likely just that the server is slow or overloaded.

Bob

Thank you for the reply. If people are still having trouble I will have them give me more information, such as when/how getting stuck and what browser etc.

Cheryl