ChronoEngine Forums
Welcome, Guest
Please Login or Register.    Lost Password?
ChronoEngine Forums ChronoForms Forums Bugs
form locking up users' computers (1 viewing) (1) Guest
Go to bottom Post Reply Favoured: 0
TOPIC: form locking up users' computers
#8083
cjmicro (User)
Fresh Boarder
Posts: 3
graphgraph
User Offline Click here to see the profile of this user
form locking up users' computers 2 Months, 1 Week ago Karma: 0  
I created this form on a joomla 1.0.15 site

http://www.colvinrunpto.org/index.php?option=com_chronocontact&chronoformname=fun_run_registration

It is a simple form and seems to be working for most people. However a few people have complained that it "locks up" their computer.

Do you know of anything that could be causing this? I put a simple js print button on the bottom in case they want to print and mail instead, but was hoping maybe this is something that can be fixed, or you can look at my code and tell me why it may be happening.

Code:
<h3 align="center">Colvin Fun Run<br>1432 Towlston Road, Vienna, VA 22182<br> May 17, 2008</h3> <p align="center"><b>Registration Deadline is FRIDAY, MAY 2</b></p> <p align="center">Checks for t-shirts must be received by May 14 at:<br> Colvin Run Elementary School, Front Office<br> Attention Erica Glembocki<br> 1400 Trap Road, Vienna, VA 22182</p> <i><b>Please fill out one form for each participant.</b></i></p> <p>Name of Runner:&nbsp; <input type="text" name="name" size="40"><br> Male: <input type="checkbox" name="Male" value="On">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Female:&nbsp; <input type="checkbox" name="Female" value="On"></p> <p>Street Address:&nbsp; <input type="text" name="address" size="40"></p> <p>City:&nbsp; <input type="text" name="city" size="40">&nbsp;</p> <p>State:&nbsp; <input type="text" name="state" size="4" value="VA">&nbsp;&nbsp; Zip:&nbsp; <input type="text" name="zip" size="15"></p> <p>Telephone:&nbsp; <input type="text" name="telephone" size="40">&nbsp;</p> <p>Mobile Phone:&nbsp; <input type="text" name="cell_phone" size="40"></p> <p>Email Address:&nbsp; <input type="text" name="email" size="40"></p> <p>Adult:&nbsp; <input type="radio" value="Adult" checked name="adult">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Student:&nbsp; <input type="radio" name="student" value="Student">&nbsp; If student please enter grade&nbsp; <select size="1" name="student_grade"> <option selected>n/a</option> <option>K</option> <option>1</option> <option>2</option> <option>3</option> <option>4</option> <option>5</option> <option>6</option> <option>7</option> <option>8</option> <option>9</option> <option>10</option> <option>11</option> <option>12</option> <option>College</option> </select></p> <p>Name of Charity Organization you will be supporting:&nbsp; <input type="text" name="charity" size="40"></p> <p>This charity is most closely related to:&nbsp; <select size="1" name="charity_type"> <option>Environment</option> <option>Health Concerns</option> <option>Animal Welfare</option> <option>Service</option> </select></p> <p>May your charity be listed on t-shirt?&nbsp; <select size="1" name="charity_on_shirt"> <option selected>Yes</option> <option>No</option> </select></p> <p>I would like to order a t-shirt for $8.&nbsp;<select size="1" name="order_tshirt"> <option selected>Yes</option> <option>No</option> </select><br> I will send my check made out to COLVIN RUN PTO to CRES Front Office by May 14.&nbsp;</p> <p>Choose t-shirt size:&nbsp;&nbsp; <select size="1" name="tshirt_size"> <option>YM</option> <option>YL</option> <option>AS</option> <option>AM</option> <option>AL</option> <option>AXL</option> </select>&nbsp; T-shirts will be available for pick-up on race day. </p> <h3>Liability waiver:</h3> <p>Please read and indicate your acceptance below.<br> I know ...end disclaimer </p> <p><input type="checkbox" name="waiver" value="ON">&nbsp; I have read the above and indicate my electronic signature and acceptance of this waiver.</p> <p><input type="submit" value="Submit" name="Submit"></p> <form><input type="button" value=" Print this page " onclick="window.print();return false;" /></form>
Any help would be appreciated. Thank you, Cheryl M. PS I'm not sure if this is a bug, so I hope I didn't post in wrong place!
 
Report to moderator   Logged Logged  
 
Last Edit: 2008/05/08 06:34 By GreyHead.
  The administrator has disabled public write access.
#8085
Quel (User)
Fresh Boarder
Posts: 1
graphgraph
User Offline Click here to see the profile of this user
Re:form locking up users' computers 2 Months, 1 Week ago Karma: 0  
Hi all,

I'm having the same problem as cjmicro except it's consistent for me.

Here's my test form url: http://www.ebetalent.com/component/option,com_chronocontact/Itemid,118/

Once the user clicks the Submit button, the page gets stuck but eventually does process. I've tried it both with Image Verification On and Off thinking that might have been the culprit but the result is the same.

I have the previous version of ChronoContact running on another site with no problems. But this one is very slow and I've removed all field verifications too so it's very basic.

Any tips or suggestions are appreciated!
 
Report to moderator   Logged Logged  
  The administrator has disabled public write access.
#8087
cjmicro (User)
Fresh Boarder
Posts: 3
graphgraph
User Offline Click here to see the profile of this user
Re:form locking up users' computers 2 Months, 1 Week ago Karma: 0  
Quel,

I just went to your site and tested your form and did not have any issues (hope you don't mind, you will get a test submission from me!)

I am on IE7.

By the way, another issue I have is that last checkbox on my form is supposed to be required/validated, but that is the only field I can't seem to get validation to work on.

Cheryl
 
Report to moderator   Logged Logged  
  The administrator has disabled public write access.
#8095
GreyHead (Admin)
Support
Admin
Posts: 2902
graph
User Offline Click here to see the profile of this user
Gender: Male bobjanes Location: Brittany
Re:form locking up users' computers 2 Months, 1 Week ago Karma: 62  
Hi Quel,

If it gets stuck when they click the submit button then the problem isn't with the form code but with the server processing of the results - or most likely just that the server is slow or overloaded.

Bob
 
Report to moderator   Logged Logged  
 
Bob Janes
info at greyhead.net
ChronoForms Support If you like ChronoForms please vote or post a review at Joomla.org
  The administrator has disabled public write access.
#8098
cjmicro (User)
Fresh Boarder
Posts: 3
graphgraph
User Offline Click here to see the profile of this user
Re:form locking up users' computers 2 Months, 1 Week ago Karma: 0  
Thank you for the reply. If people are still having trouble I will have them give me more information, such as when/how getting stuck and what browser etc.

Cheryl
 
Report to moderator   Logged Logged  
  The administrator has disabled public write access.
Go to top Post Reply
Powered by FireBoardget the latest posts directly to your desktop
 


equalheight If you have any questions you can post to our forums and we will be glad to help ASAP

Members Login






Lost Password?
No account yet? Register

2CheckOut.com Inc. (Ohio, USA) is an authorized retailer for
goods and services provided by ChronoEngine.com

ChronoForms License

equalheightTo be able to continue working at this component we decided to get a small profit out of it but at the same time don't force everybody to pay in order to use this great component.

 

 From version 1.5 and up a link at the bottom of everyform created will be placed, saying "joomla professional work", the link will be to us here htttp://www.chronoengine.com, its illegal to remove this link from the source code unless you have a license,

so the license is very simply for the same ChronoForms component without a link, thats all!

This License is for 5 different websites ONLY. 

 

 However, in order to allow everybody to still use the component and even get out of this, the link is inside a div with class : chronoform , use this to hide the link by using different colors or whatever if you really can't pay, but of course the link is still exists at your page source.

 

The license is ONLY 25$ can be bought here :

 

Thank you!

 

ChronoEngine.com Team 

2007 © ChronoEngine.com

Joomla Modules
Joomla Templates and Joomla Tutorials