URGENT - Form seems to work - but doesn't ...

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URGENT - Form seems to work - but doesn't ...

Postby screengrafixx on Thu May 29, 2008 11:31 am

Hello everybody,

I have set up a form on http://www.abilis.de/index.php?option=c ... Itemid=169
which used to work without any problems for weeks.

Today we found a problem: the form seems to work smoothly, but it actually doesn't send emails, neither to the sender nor to the recipient. On submitting the form the "success" page is generated, which makes the sender believe everything's ok.

I am using Joomla 1.5 in Legacy Mode 1.0 and the latest Version of ChronoContact 2.5 RC3.1 (updated today). Enclosed please find a backup of my form ....

WHAT COULD BE THE PROBLEM?

Thanks for help!
JOACHIM [file name=Kurzbewerbung.zip size=2859]http://www.chronoengine.com/images/fbfiles/files/Kurzbewerbung.zip[/file]
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Re:URGENT - Form seems to work - but doesn't ...

Postby GreyHead on Thu May 29, 2008 12:00 pm

Hi screengrafixx,

If it's stopped sending emails then the most likely problems are changes in your ISPs mail setup.

Does your site send other emails OK?

What shows up when you set DeBug on?

Bob
Bob Janes
info at greyhead.net
ChronoForms Support If you like ChronoForms please vote or post a review at Joomla.org
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Re:URGENT - Form seems to work - but doesn't ...

Postby screengrafixx on Thu May 29, 2008 12:19 pm

"What shows up when you set DeBug on?"

» Where should these messages show up? I tried "DeBug on", but were just forwarded to the success page.
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Re:URGENT - Form seems to work - but doesn't ...

Postby GreyHead on Thu May 29, 2008 12:24 pm

Hi screengrafixx,

If you have a RedirectURl you need to remove it temporarily to see the DeBug info.

Bob
Bob Janes
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Re:URGENT - Form seems to work - but doesn't ...

Postby screengrafixx on Thu May 29, 2008 12:39 pm

Hi Bob,
everything works! My customer recently made changes in the mail setup and just found the mistake. Thanks for your effort ...
Bye
JOACHIM
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