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Posting about a problem

Written by GreyHead

If you want to post in the forums about a problem with ChronoForms please be as clear and specific as you can about what is happening and what your settings are.  It will probably be helpful to have an image of the General tab for the form and any related code - html, template, JavaScript, etc. 

Please check the troubleshooting FAQs to see if there are any obvious fixes to try.

If you post code that's any longer that a few words please use [code][/code] tags and try to remove any unnecessary formatting or styling code. Keep it as simple as possible to de-bug, then re-add the styling, etc. when you have the basic form working. This also makes it much easier for us to look at your code and therefore more likely that we can help.

Thanks. 

 

 

 

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My file won't upload

Written by GreyHead
The only file types allowed for uploading are 'zip', 'txt', 'doc', and 'gz' with a maximum file-size of 120kb. Anything else will be rejected when you submit the post and you may not be able to re-try by editing the post (that's a FireBoard problem).
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My image won't upload

Written by GreyHead
Only image files will be accepted 'jpg', 'jpeg', 'gif, and 'png' (the list is set by FireBoard and isn't published so some other formats may be accepted). Maximum image size is 499 x 499 pixels and 50kb, any larger image will be rejected on upload and you may not be able to re-try by editing your post (this is a FireBoard problem).
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